United States
Job
IT Service Desk Agent

Average IT Service Desk Agent Hourly Pay

Pay
Job Listings
How should I pay?Price a Job
What am I worth?Find market worth
$19.29
/ hour

Avg. Base Hourly Rate (USD)
10%
$13.83
MEDIAN
$19.29
90%
$27.04

The average hourly pay for an IT Service Desk Agent is $19.29 in 2025

Hourly Rate
$14 - $27
Bonus
$254 - $5k
Profit Sharing
$479 - $6k
Commission
$986 - $7k
Total Pay
$30k - $62k
Based on 5,760 salary profiles (last updated May 04 2022)
Is Average IT Service Desk Agent Hourly Pay your job title? Find out what you should be paid
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Find your market worth – how it works:

How do IT Service Desk Agents Rate Their Jobs?

3.8 out of 5
(1,511)
Highly Satisfied
0Reviews
We currently don't have any reviews for this job and need at least 5 ratings before we can calculate a satisfaction score. Are you an IT Service Desk Agent? Take our survey to help us meet this goal.

Common Health Benefits for a IT Service Desk Agent

Medical
74%
Dental
65%
Vision
58%
None
26%

Gender Breakdown for IT Service Desk Agents

Male
85.5%
Female
14.0%
Prefer to self-define
0.5%
This data is based on 3,643 survey responses. Learn more about the gender pay gap.
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FAQs About IT Service Desk Agents

What is the highest pay for IT Service Desk Agents?

Our data indicates that the highest pay for an IT Service Desk Agent is $27.04 / hour

What is the lowest pay for IT Service Desk Agents?

Our data indicates that the lowest pay for an IT Service Desk Agent is $13.83 / hour

How can IT Service Desk Agents increase their salary?

Increasing your pay as an IT Service Desk Agent is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are an IT Service Desk Agent that oversees more junior IT Service Desk Agents, this experience can increase the likelihood to earn more.

WHAT AM I WORTH?
What your skills are worth in the job market is constantly changing.
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