Operations Analyst, Call Center Salary

An Operations Analyst, Call Center earns an average wage of $16.05 per hour. Most people move on to other jobs if they have more than 10 years' experience in this field.

$32,500 - $68,500
$32K
$46K
$68K
MEDIAN: $46,138
10%
50%
90%

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$12.00 - $20.95
$12
$16
$21
MEDIAN: $16.19
10%
50%
90%

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$0$68K
Salary $32,500 - $68,500
Bonus $0.00 - $11,920
Profit Sharing $2,250
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,317 - $59,297
  • Country: United States
  • Currency: USD
  • Updated: 10 Jan 2018
  • Individuals Reporting: 24
Hourly Data $0$25
Hourly Rate $12.00 - $20.95
Overtime $23.28
Annual Data $0$59K
Bonus $0.00 - $11,920
Profit Sharing $2,250
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,317 - $59,297
  • Country: United States
  • Currency: USD
  • Updated: 10 Jan 2018
  • Individuals Reporting: 24

Job Description for Operations Analyst, Call Center

  • Track, analyze and report on call center data, including validation and data cleaning.
  • Make recommendations to improve call center productivity and operations.
  • Communicate about and revise dashboards and trouble tracking systems.
  • Configure, set up, troubleshoot and test new technology and data collection tools.

Operations Analyst, Call Center Job Listings

Related Job Salaries

Key Stats for Operations Analyst, Call Center

Gender

Female
36 %
Male
64 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.
Less than 1 year
4%
1-4 years
56%
5-9 years
23%
10-19 years
10%
20 years or more
6%

Experience Affects Operations Analyst, Call Center Salaries

Mid-Career
▲6%

National Average
$40,000

Entry-Level
▼4%

Skills That Affect Operations Analyst, Call Center Salaries

National Average
$40,000

Microsoft Excel
▼1%

Microsoft Office
▼4%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.

Gender

Female
36 %
Male
64 %

Years of Experience

Less than 1 year
4%
1-4 years
56%
5-9 years
23%
10-19 years
10%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 74%
vision benefits
Vision: 68%
no benefits
None: 13%