Average Quality Assurance Manager, Call Centers Salary

$70,000
Avg. Base Salary (USD)
25%
$55k
MEDIAN
$70k
75%
$78k

The average salary for a Quality Assurance Manager, Call Centers is $70,000

Base Salary
$55k - $78k
Total Pay
$41k - $83k
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What Do Quality Assurance Manager, Call Centers Do?

Quality Assurance Manager, Call Centers Tasks
  • Monitor call center employees to ensure they provide customer service conforming to company guidelines.
  • Provide reports on call center performance for the operations team and center managers.
  • Provide employees with training and coaching to help them improve their skills.
  • Track the performance of employees to identify trends and make sure they meet sales and performance goals.
  • Make sure call center employees provide complete and accurate information to callers.
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FAQs About Quality Assurance Manager, Call Centers

What is the highest pay for Quality Assurance Manager, Call Centers?

Our data indicates that the highest pay for a Quality Assurance Manager, Call Centers is $NaN / year

What is the lowest pay for Quality Assurance Manager, Call Centers?

Our data indicates that the lowest pay for a Quality Assurance Manager, Call Centers is $NaN / year

How can Quality Assurance Manager, Call Centers increase their salary?

Increasing your pay as a Quality Assurance Manager, Call Centers is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Quality Assurance Manager, Call Centers that oversees more junior Quality Assurance Manager, Call Centers, this experience can increase the likelihood to earn more.