Average Return Material Authorization (RMA) Specialist with Customer Service Skills Hourly Pay

$14.60
Avg. Hourly RateShow Salary
$51
Bonus
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The average hourly pay for a Return Material Authorization (RMA) Specialist with Customer Service skills is $14.60.
10%
$10.79
10%
$14.60
50%
$21.69
90%
90%
MEDIAN $14.60
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United States (change)
Hourly Rate
$11 - $22
Bonus
$25 - $3,500
Total Pay
$22,772 - $48,595

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Job Description for Return Material Authorization (RMA) Specialist

Return Material Authorization (RMA) Specialist Tasks
  • Process, categorize, and answer customer emails and telephone calls, providing high quality service.
  • Communicate status and schedule to customers.
  • Code repair and replacement requests and forward when other departments must fulfill.
  • Enter data, analyze data, and identify trends in repair and replacement requests.

Popular Employer Salaries for Return Material Authorization (RMA) Specialist

Career Paths

Explore the most common career paths for Return Material Authorization (RMA) Specialist. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Return Material Authorization (RMA) Specialist
Product Manager, Software
Registered Medical Assistant (RMA)
Administrative Assistant
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Return Material Authorization (RMA) Specialist Job Listings

Popular Skills for Return Material Authorization (RMA) Specialist

Skills in Return Materials Authorization (RMA), Data Processing, Microsoft Outlook and SAP Product Data Management (SAP PDM) are correlated to pay that is above average. Skills that pay less than market rate include Microsoft Excel.

Pay by Experience Level for Return Material Authorization (RMA) Specialist

An early career Return Material Authorization (RMA) Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $13.91 based on 41 salaries. A mid-career Return Material Authorization (RMA) Specialist with 5-9 years of experience earns an average total compensation of $16.00 based on 11 salaries. An experienced Return Material Authorization (RMA) Specialist with 10-19 years of experience earns an average total compensation of $16.54 based on 10 salaries.

Pay Difference by Location

Learn more about cost of living by city.

Years of Experience

This data is based on 62 survey responses.
Early Career
66.1%
Mid Career
17.7%
Experienced
16.1%