Average Early-Career Return Material Authorization (RMA) Specialist with Customer Service Skills Hourly Pay

$13.36
Avg. Hourly RateShow Salary
$51
Bonus
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The average hourly pay for an Early-Career Return Material Authorization (RMA) Specialist with Customer Service skills is $13.36.
10%
$10.66
MEDIAN
$13.36
90%
$20.30
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United States (change)
Hourly Rate
$11 - $20
Bonus
$48 - $3,915
Total Pay
$22,478 - $45,622

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Job Description for Return Material Authorization (RMA) Specialist

Return Material Authorization (RMA) Specialist Tasks
  • Process, categorize, and answer customer emails and telephone calls, providing high quality service.
  • Communicate status and schedule to customers.
  • Code repair and replacement requests and forward when other departments must fulfill.
  • Enter data, analyze data, and identify trends in repair and replacement requests.

Career Paths

Explore the most common career paths for Return Material Authorization (RMA) Specialist. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Return Material Authorization (RMA) Specialist
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

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Popular Skills for Return Material Authorization (RMA) Specialist

Skills in Microsoft Excel, Return Materials Authorization (RMA), Data Processing and Microsoft Outlook are correlated to pay that is above average.

Pay by Experience Level for Return Material Authorization (RMA) Specialist

A mid-career Return Material Authorization (RMA) Specialist with 5-9 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $16.27 based on 10 salaries. An experienced Return Material Authorization (RMA) Specialist with 10-19 years of experience earns an average total compensation of $16.54 based on 10 salaries.

Pay Difference by Location

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Years of Experience

This data is based on 20 survey responses.
Mid Career
50.0%
Experienced
50.0%