The average hourly pay for a Return Material Authorization (RMA) Specialist with Microsoft Outlook skills is $15.09.
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$14 - $16
$30,462 - $39,064
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Job Description for Return Material Authorization (RMA) Specialist
A return material authorization (RMA) specialist works to analyze why products are returned to their employer. They generally work for stores or companies that produce specific products, and depending on the position, the RMA specialist might be in charge of receiving the actual returns and discovering the specific issues with the product. The RMA specialist may have the discretion to make decisions as to whether returns should be accepted or not. The RMA specialist is often tasked with organi…Read more
Return Material Authorization (RMA) Specialist Tasks
- Process, categorize, and answer customer emails and telephone calls, providing high quality service.
- Communicate status and schedule to customers.
- Code repair and replacement requests and forward when other departments must fulfill.
- Enter data, analyze data, and identify trends in repair and replacement requests.
Explore the most common career paths for Return Material Authorization (RMA) Specialist. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Return Material Authorization (RMA) Specialist
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)
Return Material Authorization (RMA) Specialist Job Listings
Popular Skills for Return Material Authorization (RMA) Specialist
Avg. Hourly Rate
Skills that pay less than market rate include SAP Product Data Management (SAP PDM), Data Processing, Return Materials Authorization (RMA), Microsoft Excel and Customer Service.
Years of Experience
This data is based on 7 survey responses.