Service Manager Automotive Reviews

3.8
(588)
Highly Satisfied
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Based on 588 responses, the job of Service Manager Automotive has received a job satisfaction rating of 3.77 out of 5. On average, Service Manager Automotives are highly satisfied with their job.
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Q: What is it like working as a Service Manager Automotive?

October 2014
"Rewarding & fastpaced."
Service Manager Automotive:
Pros: The customers.
Cons: Lack of teamwork.
October 2014
"More auto experience."
Service Manager Automotive:
Become more than a average manager.
January 2015
"It's stressfull."
Service Manager Automotive:
Pros: Helping people with their car troubles. Leading by example, and learning all the time.
Cons: Can't make everyone happy. There are problems that cannot be solved easily or inexpensively. It can be a bit stressful to navigate some things and maintain customer loyalty to both Ford product and our specific dealership.
May 2015
"Detail oriented."
Service Manager Automotive:
Pros: Customer service.
Cons: Fast pace, High stress at times.
September 2015
"Under appreciated."
Service Manager Automotive:
Pros: Diagnosing and repairing vehicles. Job stability.
Cons: Stores are continually grossly understaffed. Sales quota's are redicullassly high, which cuts into ability to properly service customer, so it always feels like we are trying to sell something. Upper management has a horrible disconnect from employees working in the field, and they don't seem to understand what we really do.
November 2015
"Be thick skinned, not thick headed..."
Service Manager Automotive:
No problems, only solutions... Slow is acurate, acuracy is fast. All you control is how you handle the situation.
January 2016
"Customer Satisfaction."
Service Manager Automotive:
Pros: Problem Solving, Revenue Generation, Team management, Interaction with various people.
Cons: Salary.