Support Technician, Information Technology (IT) in Denver, Colorado Salary

A Support Technician, Information Technology (IT) in Denver, Colorado earns an average salary of $48,161 per year. People in this job generally don't have more than 20 years' experience.

$31,999 - $60,820
$32K
$45K
$61K
MEDIAN: $44,514
10%
50%
90%

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$13.91 - $24.58
$14
$19
$25
MEDIAN: $19.36
10%
50%
90%

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$0$60K
Salary $31,999 - $60,820
Bonus $199 - $4,848
Profit Sharing $3,150
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,732 - $55,612
  • Country: United States
  • Currency: USD
  • Updated: 18 Jan 2018
  • Individuals Reporting: 40
Hourly Data $0$31
Hourly Rate $13.91 - $24.58
Overtime $29.80
Annual Data $0$55K
Bonus $199 - $4,848
Profit Sharing $3,150
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,732 - $55,612
  • Country: United States
  • Currency: USD
  • Updated: 18 Jan 2018
  • Individuals Reporting: 38

Job Description for Support Technician, Information Technology (IT)

Support technicians in the information technology field are required to maintain the computers, network servers and phone technology in business settings. They often work daily with the hardware, repairing or replacing defective equipment. They may be required to install new or upgraded software and conduct testing on new or current software. IT support technicians may be responsible for diagnosing problems in computer hardware and may be called upon to troubleshoot problems for users, and may work in a help desk or on-call position. IT support technicians often must verify that needed upgrades are installed on systems and may need to conduct periodic inventory of the computers used in a business. They may collect outdated equipment for recycling or disposal and will usually be the people responsible for installing new computers and attaching peripheral equipment such as printers. Occasionally, IT support technicians may be required to instruct new users on software or hardware, especially when major upgrades are made. IT support technicians may be required to have specialized education and certification depending on the type of business for whom they work. Most IT support technicians have obtained a two or four year college degree in the IT field. Certification in computer software programs are often helpful in these positions. IT support technicians are not generally closely supervised but do usually report to the IT manager or someone in a similar position. These employees generally are not required to work in close quarters with other employees though they do spend the majority of their time in a cubicle or office setting. Frequent team activities are not characteristic of this type of position; self-directed individualized activities are far more common. (Copyright 2018 PayScale.com)


Support Technician, Information Technology (IT) Tasks

  • Install, update, and repair software on organization systems.
  • Track and monitor day-to-day performance of systems, and conduct analysis with the goal of improving performance.
  • Respond to requests for new or configured hardware or software, and keep inventory up to date.
  • Troubleshoot hardware and software problems, logging problems and documenting fixes.

About Denver, Colorado

Denver County, Colorado
682,545
Male:
341,137 (50.0%)
Female:
341,408 (50.0%)
Denver (/ˈdɛnvər/), officially the City and County of Denver, is the capital and most populous municipality of the U.S. state of Colorado. Denver is located in the South Platte River Valley on the western edge of the High Plains just east of the Front Range of the Rocky Mountains. The Denver downtown district is located immediately east of the confluence of Cherry Creek with the South Platte River, approximately 12 mi (19 km) east of the foothills of the Rocky Mountains. Denver is nicknamed the Mile-High City because its official elevation is exactly one mile (5,280 ft or 1,610 m) above sea level, making it one of the highest major cities in the United States. The 105th meridian west of Greenwich, the longitudinal reference for the Mountain Time Zone, passes directly through Denver Union Station. Denver is ranked as a Beta- world city by the Globalization and World Cities Research Network. With a 2015 estimated...
Denver:
$58,003
Colorado:
$63,909
$1,094
Denver:
$316,700
Colorado:
$283,800
3.2%

Support Technician, Information Technology (IT) Job Listings

Key Stats for Support Technician, Information Technology (IT)

Gender

Female
18 %
Male
82 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 8 votes.
Less than 1 year
6%
1-4 years
53%
5-9 years
22%
10-19 years
17%
20 years or more
3%

Experience Affects Support Technician, Information Technology (IT) Salaries

Experienced
▲21%

Mid-Career
▲15%

National Average
$42,000

▼3%

Skills That Affect Support Technician, Information Technology (IT) Salaries

Customer Service
▲10%

Network Support
▲8%

Information Technology (IT) Support
▲8%

Help Desk / Desktop Support
▲7%

Help Desk / Desktop Support (Tier 2)
▲7%


Systems Troubleshooting
▼0%

Troubleshooting
▼0%

National Average
$42,000

Software Installation & Upgrade
▼9%

PC Support
▼9%

Microsoft Office
▼12%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 8 votes.

Gender

Female
18 %
Male
82 %

Years of Experience

Less than 1 year
6%
1-4 years
53%
5-9 years
22%
10-19 years
17%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 88%
dental benefits
Dental: 75%
vision benefits
Vision: 61%
no benefits
None: 12%