Support Technician, Information Technology (IT) in San Diego, California Salary

The average pay for a Support Technician, Information Technology (IT) in San Diego, California is $55,752 per year. People in this job generally don't have more than 20 years' experience.

$33,433 - $78,906
$33K
$53K
$79K
MEDIAN: $52,976
10%
50%
90%

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$12.98 - $27.84
$13
$20
$28
MEDIAN: $19.52
10%
50%
90%

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$0$78K
Salary $33,433 - $78,906
Bonus $5,347
Profit Sharing $2,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,567 - $71,780
  • Country: United States
  • Currency: USD
  • Updated: 18 Jan 2018
  • Individuals Reporting: 41
Hourly Data $0$39
Hourly Rate $12.98 - $27.84
Overtime $15.10 - $39.53
Annual Data $0$71K
Bonus $5,347
Profit Sharing $2,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,567 - $71,780
  • Country: United States
  • Currency: USD
  • Updated: 18 Jan 2018
  • Individuals Reporting: 33

Job Description for Support Technician, Information Technology (IT)

Support technicians in the information technology field are required to maintain the computers, network servers and phone technology in business settings. They often work daily with the hardware, repairing or replacing defective equipment. They may be required to install new or upgraded software and conduct testing on new or current software. IT support technicians may be responsible for diagnosing problems in computer hardware and may be called upon to troubleshoot problems for users, and may work in a help desk or on-call position. IT support technicians often must verify that needed upgrades are installed on systems and may need to conduct periodic inventory of the computers used in a business. They may collect outdated equipment for recycling or disposal and will usually be the people responsible for installing new computers and attaching peripheral equipment such as printers. Occasionally, IT support technicians may be required to instruct new users on software or hardware, especially when major upgrades are made. IT support technicians may be required to have specialized education and certification depending on the type of business for whom they work. Most IT support technicians have obtained a two or four year college degree in the IT field. Certification in computer software programs are often helpful in these positions. IT support technicians are not generally closely supervised but do usually report to the IT manager or someone in a similar position. These employees generally are not required to work in close quarters with other employees though they do spend the majority of their time in a cubicle or office setting. Frequent team activities are not characteristic of this type of position; self-directed individualized activities are far more common. (Copyright 2018 PayScale.com)


Support Technician, Information Technology (IT) Tasks

  • Install, update, and repair software on organization systems.
  • Track and monitor day-to-day performance of systems, and conduct analysis with the goal of improving performance.
  • Respond to requests for new or configured hardware or software, and keep inventory up to date.
  • Troubleshoot hardware and software problems, logging problems and documenting fixes.

About San Diego, California

San Diego County, California
1,394,907
Male:
693,826 (49.7%)
Female:
701,081 (50.3%)
San Diego /ˌsæn diːˈeɪɡoʊ/ (Spanish for "Saint Didacus") is a major city in California, United States. It is in San Diego County, on the coast of the Pacific Ocean in Southern California, approximately 120 miles (190 km) south of Los Angeles and immediately adjacent to the border with Mexico. With an estimated population of 1,394,928 as of July 1, 2015, San Diego is the eighth-largest city in the United States and second-largest in California. It is part of the San Diego–Tijuana conurbation, the second-largest transborder agglomeration between the US and a bordering country after Detroit–Windsor, with a population of 4,922,723 people. San Diego is known as "the birthplace of California" and is known for its mild year-round climate, natural deep-water harbor, extensive beaches, long association with the United States Navy and recent emergence as a healthcare and biotechnology development center. Historically home to the Kumeyaay people, San Diego was the first site visited...
San Diego:
$67,871
California:
$64,500
$1,444
San Diego:
$526,900
California:
$449,100
4.5%

Support Technician, Information Technology (IT) Job Listings

Key Stats for Support Technician, Information Technology (IT)

Gender

Female
12 %
Male
88 %

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 6 votes.
Less than 1 year
7%
1-4 years
42%
5-9 years
27%
10-19 years
18%
20 years or more
7%

Experience Affects Support Technician, Information Technology (IT) Salaries

Experienced
▲35%

Entry-Level
▲4%

▲2%

National Average
$49,000

Skills That Affect Support Technician, Information Technology (IT) Salaries

Help Desk / Desktop Support (Tier 2)
▲14%

Information Technology (IT) Support
▲12%

Systems Troubleshooting
▲9%

Microsoft Active Directory
▲6%

Hardware Configuration
▲3%

Software Installation & Upgrade
▲2%

Help Desk / Desktop Support
▲2%

National Average
$49,000

Customer Service
▼5%

Troubleshooting
▼5%

Microsoft Office
▼7%

PC Support
▼11%

Network Support
▼15%

Computer Hardware Technician
▼17%

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 6 votes.

Gender

Female
12 %
Male
88 %

Years of Experience

Less than 1 year
7%
1-4 years
42%
5-9 years
27%
10-19 years
18%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 86%
dental benefits
Dental: 76%
vision benefits
Vision: 70%
no benefits
None: 10%