$68,500
Avg. Salary
$16.23
Avg. Hourly Rate
Help us gather more data! Is Technical Support Analyst your job title? Find out what you're worth.

The average pay for a Technical Support Analyst with Phone Support skills is $16.23 per hour.

The average pay for a Technical Support Analyst with Phone Support skills is $68,500 per year.

10%
$14.58
10%
$16.23
50%
$17.88
90%
90%
MEDIAN $16.23
10%
$46k
10%
$69k
50%
$77k
90%
90%
MEDIAN $68,500
$45,618 - $77,430
$68K
MEDIAN: $68,500
50%

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$14.58 - $17.88
$16
MEDIAN: $16.23
50%

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$0$84K
Salary $68,500
Bonus $5,636
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,619 - $84,242
  • Country: United States
  • Currency: USD
  • Updated: 16 Apr 2019
  • Individuals Reporting: 6
Hourly Data $0$32
Hourly Rate $16.23
Overtime $27.41
Annual Data $0$84K
Bonus $5,636
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,619 - $84,242
  • Country: United States
  • Currency: USD
  • Updated: 16 Apr 2019
  • Individuals Reporting: 5

Job Description for Technical Support Analyst

A technical support analyst typically has several responsibilities within their company’s information technology (IT) department. Often, they handle the installation and maintenance of software and equipment to workstations. This may include testing applications, documenting and receiving approval for installations or changes, and troubleshooting and solving IT problems. Technical support analysts may also support end users; in this case, they may work over the phone or online providing technical support and educating customers when they are setting up or experiencing trouble with software or equipment.

Read More...
Technical Support Analyst Tasks
  • Provide technical assistance to computer system and other technical equipment users.
  • Perform general maintenance and repair of technical equipment.
  • Install software and hardware applications.

Technical Support Analyst Job Listings

Key Stats for Technical Support Analyst

Gender

Female
30 %
Male
70 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.
1-4 years
55%
5-9 years
45%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.

Gender

Female
30 %
Male
70 %

Years of Experience

1-4 years
55%
5-9 years
45%

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 64%
vision benefits
Vision: 64%
no benefits
None: 18%