Technical Support Technician in San Diego, California Salary

How much does a Technical Support Technician make in San Diego, CA? The average hourly rate for a Technical Support Technician in San Diego is $19.00 per hour. This is 11% above the national average for a Technical Support Technician which is $16.89 per hour. Wages for a Technical Support Technician in San Diego range from $18.00 per hour to $20.79 per hour. Total Annual Pay, which includes hourly rate, bonus, and overtime for a Technical Support Technician in San Diego ranges from $39,296 to $44,250 annually. Job satisfaction is reported as 0 out of 5 stars. Men make up a majority of the Technical Support Technician workforce in San Diego among those reporting — 100 percent to be exact. Many report receiving medical and dental benefits from their employer.

Job Description for Technical Support Technician

Technical support technicians are the technology gurus who drive the integrated technology troubleshooting for a business. Usually working as part of a team, a technical support technician may troubleshoot and repair systems for the company he or she works for, or may be a specialist who troubleshoots systems for customers either through a phone call or by making a visit to the customer's location. Technical support technicians may work with standard technologies such as personal computers and laptops, or may work with customized technology specific to the firm they works for.

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Technical Support Technician Tasks

  • Provide technical support and customer service to software users.
  • Open tickets, troubleshoot problems, and diagnose issues in order to resolve them and close tickets.
  • Document technical requirements, usage procedures, and common problem fixes.
  • Set up, design, configure, and maintain software and associated equipment.

About San Diego, California

San Diego County, California
1,394,907
Male:
693,826 (49.7%)
Female:
701,081 (50.3%)
San Diego /ˌsæn diːˈeɪɡoʊ/ (Spanish for "Saint Didacus") is a major city in California, United States. It is in San Diego County, on the coast of the Pacific Ocean in Southern California, approximately 120 miles (190 km) south of Los Angeles and immediately adjacent to the border with Mexico. With an estimated population of 1,394,928 as of July 1, 2015, San Diego is the eighth-largest city in the United States and second-largest in California. It is part of the San Diego–Tijuana conurbation, the second-largest transborder agglomeration between the US and a bordering country after Detroit–Windsor, with a population of 4,922,723 people. San Diego is known as "the birthplace of California" and is known for its mild year-round climate, natural deep-water harbor, extensive beaches, long association with the United States Navy and recent emergence as a healthcare and biotechnology development center. Historically home to the Kumeyaay people, San Diego was the first site visited...
San Diego:
$67,871
California:
$64,500
$1,444
San Diego:
$526,900
California:
$449,100
4.5%

Technical Support Technician Job Listings

Key Stats for Technical Support Technician

1-4 years
75%
5-9 years
25%

Skills That Affect Technical Support Technician Salaries

Computer Hardware Technician
▲14%

Troubleshooting
▲9%

Customer Service
▲3%

National Average
$41,000

Years of Experience

1-4 years
75%
5-9 years
25%

Common Health Benefits

medical benefits
Medical: 71%
dental benefits
Dental: 57%
vision benefits
Vision: 29%
no benefits
None: 14%