The Core Role of Human Resources

Name: Rossy White
Job Title: Human Resurces Consultant
Where: Fort Myers, FL
Years of Experience: 10 years
Education: Marketing Degree; Master's Degree in Human Resources Administration
Salary: See the PayScale Research Center for the average salary of a human resources consultant.

Human Resources Consultant

Rossy White is a highly trained HR superstar. She has worked in human resources, public management and consulting for a decade. Her human resources career has involved international work, employment in the public and private sectors and success in starting her own HR business. In this Salary Story, read about the core role of human resources professionals and get Rossy's advice on how to succeed in the HR field.

What is expected in the chief role of human resources consultant?

I am a bilingual (Spanish/English) professional. I have over 10 years of experience in HR. My specific responsibilities have included design and implementation of HR processes and projects including recruiting, performance evaluation, job descriptions, training, and documentation. I have worked in both the private and public sectors in the Dominican Republic (D.R.). I worked with the Department of Justice in DR in the design and implementation of a 180 degree performance evaluation model for about 800 prosecutors. I also have wide experience in recruiting, working for Verizon Dominicana and for the Department of Justice.

What were your steps toward becoming a human resources consultant?

While working in Verizon Dominicana, I had the opportunity to be transferred and promoted to the position of HR analyst. I really liked it because I felt I could interact and help people and, at the same time, I was able to meet the company's objectives. By the time I was promoted, I was finishing my career in marketing which I finished in 2002. I continued growing within the company as HR supervisor. I left the company and started working for the government in the Department of Justice as HR manager. During this period, I finished my HR administration master's. While working in Verizon, I always dreamed of having my own HR business. In 2007, when I had enough experience and the academic achievements, I decided to quit my job and started the business which I practiced for almost two years.

What do you love about your job?

I love to interact with people and help them. From the HR position, you can help employees as well as your internal customers through strategies, orientation, counseling, and encouragement. When I worked at the Department of Justice, I was responsible of the design and implementation of the performance evaluation and training for the staff of the Judicial Police for Child Protection. Besides the involvement I had with the young police enforcement, I was also satisfied with the change they had after the evaluation period. It was very enjoyable and satisfying to positively influence their professional careers and their personal lives as well.

What are some of the challenges you’ve faced as a human resources consultant?

My biggest challenge was to become an independent HR consultant. I have to mention the two major projects I worked with:

1. The design and implementation of a 180 degree performance evaluation model for prosecutors in the Department of Justice. The project was completed on schedule with the following results: Model designed and implemented; Communication plan designed and executed nationwide; Information system acquisition; Approximately 800 prosecutors evaluated nationwide.

2. The development of 337 positions and defining the company competency profile for one of the biggest telecommunication companies in DR. The project was completed on schedule and resulted in 40 percent of the employees trained and interviewed, more than 337 job descriptions built, and the company competency profile re-defined.

Can you recall any sobering moments from your job?

I think the most amazing thing that happened to me during my professional career was the continuous growth. Every time I left a job or finished a project, a new and more challenging door was opened. God has blessed me!

Do you have any advice for those interested in becoming a human resources consultant?

The advice I would give is to be responsible and committed to the company you work with. Take seriously this role and pay attention to any action you make because it will impact both employees and employers. As an HR professional, you need to understand that you are dealing with human beings, so I advise others to treat people with respect, encourage people to follow their dreams and encourage them to give their best to fulfill the company’s objectives.

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