Help Desk Technician Popular Tallies

Updated: 26 May 2012
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Job: Help Desk Technician
Most Popular Skills
Skill/Specialty
Number of People
02.44.87.2
Microsoft Windows 3.x, 95/98/Me, 2000, or XP - General Use7  
   
Help Desk / Desktop Support (Tier 1)5  
Network Management / Administration4  
Software Installation & Upgrade4  
Troubleshooting4  
Help Desk / Desktop Support4  
Hardware Configuration3  
PayScale
Country: Australia | Updated: 26 May 2012 | Individuals Reporting: 50
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Help Desk Technician Job Description

People with the job title Help Desk Technician typically fall into one of the following PayScale standard occupations.

Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Troubleshoot all information technology issues, including software, hardware, and networking. Install and update desktops, laptops, PDAs, peripherals, networks, and related software.

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