A Support Technician, Information Technology (IT) earns an average salary of AU$50,169 per year. A skill in System Administration is associated with high pay for this job. Pay for this job rises steadily for more experienced workers, but goes down noticeably for the few employees with more than 20 years' experience. People in this job generally don't have more than 10 years' experience.

AU$38,660 - AU$66,632
(Median)
AU$39K
AU$50K
AU$67K
MEDIAN: AU$50,169
10%
50%
90%

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AU$18.38 - AU$33.07
(Median)
AU$18
AU$23
AU$33
MEDIAN: AU$23.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$23KAU$46KAU$69K
Salary
AU$38,660 - AU$66,632  
   
Bonus
AU$0.00 - AU$9,413  
Profit Sharing
AU$1,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$38,661 - AU$67,900  
Country: Australia | Currency: AUD | Updated: 28 Oct 2016 | Individuals Reporting: 276
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$25AU$50AU$75
Hourly Rate
AU$18.38 - AU$33.07  
   
Hourly Tips
AU$0.00  
Overtime
AU$9.70 - AU$72.13  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$50KAU$100KAU$150K
Bonus
AU$0.00 - AU$9,413  
   
Profit Sharing
AU$1,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$38,661 - AU$67,900  
Country: United States | Currency: AUD | Updated: 28 Oct 2016 | Individuals Reporting: 98
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Common Career Paths for Support Technician, Information Technology (IT)


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Support Technician, Information Technology (IT) Job Listings

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Popular Skills for Support Technician, Information Technology (IT)

Pay by Experience Level for Support Technician, Information Technology (IT)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: AU$49,919

Larger city markers indicate a job is popular in that location.

Support Technician, Information Technology (IT) Reviews

What is it like working as a Support Technician, Information Technology (IT)?

Support Technician, Information Technology (IT) in Perth:
"Pathway to more."
Pros: IT is a high paced work environment where there is something more to learn - especially within the support role. Support is typically looked at as a entry level position that gives a person stepping stones to begin their career within IT, which I love. I love that I work with computers all day, and I love that I enable people to use technology.
Cons: The users suck - people are usually grumpy or using technology inefficiently and are set in their ways to change and adapt to growing technology.

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Experience Affects Support Technician, Information Technology (IT) Salaries



Late-Career
up arrow 2%

National Average
AU$50,000


Skills That Affect Support Technician, Information Technology (IT) Salaries

System Administration
up arrow 10%

Help Desk / Desktop Support (Tier 2)
up arrow 2%

National Average
AU$50,000

Information Technology (IT) Support
up arrow 2%

Windows Server 2012 R2
up arrow 2%




Customer Service
up arrow 8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 27 votes.

Gender

Female
10 %
Male
91 %

Years of Experience

Less than 1 year
5%
1-4 years
57%
5-9 years
26%
10-19 years
11%
20 years or more
1%

Common Health Benefits

medical benefits
Medical: 7%
dental benefits
Dental: 3%
medical benefits
Vision: 2%
dental benefits
None: 92%
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