A senior operations manager provides oversight to a team of employees, providing training and oversight to ensure a company's operations run smoothly. They implement procedures, provide information to supervisors such as senior vice presidents, and generate ideas to help increase productivity. They must provide constructive feedback to the employees underneath them, as well as positively receive feedback from supervisors and incorporate it into their work. The senior operations manager typically works during regular business hours, although they may need to work nights and weekends due to their employer's needs.
A senior operations manager needs a bachelor's degree, and a master's degree is usually preferred. Usually three to eight years of experience is required. A knowledge of the company's field and excellent communication skills are required
Sr. Operations Manager Tasks
- Negotiate and monitor specific budgets, controlling costs where possible.
- Guide hiring, management, and scheduling of employees to meet key needs.
- Direct daily activities to meet efficiency and profit goals.
- Lead and shape new initiatives to meet organizational goals.