Senior Customer Service Representative (CSR) Salary

Updated: 26 May 2012
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national salary data
National Salary Data

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
Rs 0Rs 130KRs 260KRs 390K
SalaryRs 147,160 - Rs 352,773  
   
BonusRs 1,216 - Rs 49,548  
Profit SharingRs 10,000 - Rs 52,500  
CommissionRs 0.00 - Rs 60,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)		Rs 161,062 - Rs 369,463  
PayScale
Country: India | Currency: INR | Updated: 26 May 2012 | Individuals Reporting: 220
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company salaries
Companies and Industries for Senior Customer Service Representative (CSR) Salaries

Popular Employers

Salary Range
IBM Global ServicesRs 134,292 - Rs 295,122
HSBCRs 171,381 - Rs 314,466
Dell, Inc.Rs 185,000 - Rs 272,000
Sutherland Global Services Inc.Rs 167,499 - Rs 245,854
Convergys CorporationRs 219,000 - Rs 360,000
Popular Industries

Salary Range
Business Process OutsourcingRs 141,440 - Rs 311,693
BankingRs 158,311 - Rs 380,230
Information Technology (IT) ServicesRs 145,313 - Rs 347,252
Call CenterRs 139,402 - Rs 309,295
Customer Service Solutions / CRMRs 135,301 - Rs 333,613

key statistics
Key Statistics for Senior Customer Service Representative (CSR) Salaries and Jobs

Gender
Female
20%
female alumni
  
Male
80%
male alumni
Salary:Rs 173,300 - Rs 317,480 Rs 196,105 - Rs 298,235
Years of Experience
Less than 1 year
1%
1-4 years
53%
5-9 years
41%
10-19 years
4%
20 years or more
1%
Top Degrees

Salary Range
Bachelor's DegreeRs 128,443 - Rs 370,716
Master of Business Administration (MBA)Rs 162,500 - Rs 303,557
Associate's DegreeNot enough data
Bachelor of Science (BS / BSc), Computer Science (CS)Not enough data
Bachelor of Arts (BA), EconomicsNot enough data
Most Common Health Benefits
medical benefits Medical: 83% dental benefits Dental: 2%
vision benefits Vision: 3% employee benefits None: 17%

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career path
Career Path for Senior Customer Service Representative (CSR) Jobs

Common Past Jobs
Common Future Jobs

Senior Customer Service Representative (CSR)

Salary Range

Rs 161,062 - Rs 369,463
payscale
Customer Service Representative (CSR)
Rs 89,775 - Rs 356,445
Call Center and Customer Service Executive
Rs 97,229 - Rs 317,909
Student Services Coordinator
Rs 69,810 - Rs 674,925
 
Common Past Jobs
Common Future Jobs

Senior Customer Service Representative (CSR)

Salary Range

Rs 161,062 - Rs 369,463
payscale
Assistant Manager, Customer Service
Rs 220,557 - Rs 701,980
Operations Manager
Rs 248,671 - Rs 1,286,452
Customer Service Manager
Rs 202,047 - Rs 1,277,962
 

career path
Salary Map for Senior Customer Service Representative (CSR) Jobs

Highest Salaries By City for Senior Customer Service Representative (CSR) Jobs

Top Cities by Popularity for Senior Customer Service Representative (CSR) Jobs

Highest Salaries By City Top Cities by Popularity

sample job description
Senior Customer Service Representative (CSR) Job Description

People with the job title Senior Customer Service Representative (CSR) typically fall into one of the following PayScale standard occupations.

Customer Service Representatives (CSR)
Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires. First point of customer contact for general inquiries like pricing, products, scheduling etc. Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.

See Sample Job Descriptions for All Jobs

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Senior Customer Service Representative (CSR) Jobs

Advisor's job
Senior Customer Service Representative (CSR) - (City withheld for privacy), Maharashtra, India
Be caring & going that extra mile to help the customers gives you appreciation calls & a happy mindset to take back to back calls. Take care of your voice. If you face viral infection or tired subdued voice or ulcers do not ignore, go to the doctor immediately & take voice rest until your voice becomes completely normal.
Posted in Good Books on 15 Oct 2008
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