A Senior Customer Service Representative (CSR) earns an average salary of Rs 289,008 per year. Experience strongly influences pay for this job. The highest paying skills associated with this job are Customer Service Metrics, Customer Relationship Management (CRM), and Team Management. People in this job generally don't have more than 10 years' experience.

Rs 164,410 - Rs 456,613
Rs 160K
Rs 290K
Rs 460K
MEDIAN: Rs 289,070
10%
50%
90%
Rs 82.50 - Rs 500
Rs 300
MEDIAN: Rs 300.00
50%
Rs 0Rs 468K
Salary Rs 164,410 - Rs 456,613
Bonus Rs 3,034 - Rs 71,942
Profit Sharing Rs 25,515
Commission Rs 4,848 - Rs 87,586
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 166,236 - Rs 468,440
  • Country: India
  • Currency: INR
  • Updated: 10 Jul 2017
  • Individuals Reporting: 637
Hourly Data Rs 0Rs 500
Hourly Rate Rs 300.00
Overtime Rs 72.17 - Rs 310.05
Annual Data Rs 0Rs 468K
Bonus Rs 3,034 - Rs 71,942
Commission Rs 4,848 - Rs 87,586
Profit Sharing Rs 25,515
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 166,236 - Rs 468,440
  • Country: United States
  • Currency: INR
  • Updated: 10 Jul 2017
  • Individuals Reporting: 5

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United States (change)

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Common Career Paths for Senior Customer Service Representative (CSR)


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Senior Customer Service Representative (CSR) Job Listings

Popular Employer Salaries for Senior Customer Service Representative (CSR)

Pay Difference by Location

National Average: Rs 292,335

Larger city markers indicate a job is popular in that location.

Senior Customer Service Representative (CSR) Reviews

Q: What is it like working as a Senior Customer Service Representative (CSR)?

Senior Customer Service Representative (CSR) in Navi Mumbai (New Bombay):
"I work 1 years in my cmpany."
Pros: This is my first job I feeling very good.
Cons: Salary in very low & Athor services not provide for the agents.

Senior Customer Service Representative (CSR) in Mumbai:
"Good Job, with a lot of communication skills."
Pros: Communicating.
Cons: Lenghty work hours.

Senior Customer Service Representative (CSR) in Gurgaon:
"Environment."
Pros: Shift timings and fixed off.
Cons: Unprofessional working environment.

Related Job Salaries

Key Stats for Senior Customer Service Representative (CSR)

Gender

Female
18 %
Male
82 %
Less than 1 year
2%
1-4 years
54%
5-9 years
36%
10-19 years
7%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Senior Customer Service Representative (CSR) Salaries

▲39%

▲16%

National Average
Rs 292,000

▼8%

Skills That Affect Senior Customer Service Representative (CSR) Salaries

Customer Service Metrics
▲44%

Customer Relationship Management (CRM)
▲33%

Team Management
▲26%

Training
▲5%



National Average
Rs 292,000

Gender

Female
18 %
Male
82 %

Years of Experience

Less than 1 year
2%
1-4 years
54%
5-9 years
36%
10-19 years
7%

Common Health Benefits

medical benefits
Medical: 71%
dental benefits
Dental: 5%
vision benefits
Vision: 5%
no benefits
None: 27%
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