A Senior Customer Service Representative (CSR) earns an average salary of Rs 289,008 per year. Experience strongly influences pay for this job. The highest paying skills associated with this job are Customer Service Metrics, Customer Relationship Management (CRM), and Team Management. People in this job generally don't have more than 10 years' experience.

Rs 173,532 - Rs 456,331
Rs 170K
Rs 290K
Rs 460K
MEDIAN: Rs 289,008
10%
50%
90%

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Rs 82.50 - Rs 500
Rs 300
MEDIAN: Rs 300.00
50%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
Rs 0Rs 160KRs 320KRs 480K
Salary
Rs 173,532 - Rs 456,331  
   
Bonus
Rs 3,854 - Rs 76,978  
Profit Sharing
Rs 28,060  
Commission
Rs 4,000 - Rs 120,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 175,860 - Rs 465,976  
Country: India | Currency: INR | Updated: 24 Mar 2017 | Individuals Reporting: 700
© PayScale, Inc. @ www.payscale.com
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
Rs 0Rs 170Rs 340Rs 510
Hourly Rate
Rs 300.00  
   
Overtime
Rs 75.00 - Rs 465.00  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
Rs 0Rs 500KRs 1MRs 1M
Bonus
Rs 3,854 - Rs 76,978  
   
Commission
Rs 4,000 - Rs 120,000  
Profit Sharing
Rs 28,060  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 175,860 - Rs 465,976  
Country: United States | Currency: INR | Updated: 24 Mar 2017 | Individuals Reporting: 5
© PayScale, Inc. @ www.payscale.com

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Common Career Paths for Senior Customer Service Representative (CSR)


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Senior Customer Service Representative (CSR) Job Listings

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Popular Employer Salaries for Senior Customer Service Representative (CSR)

Pay Difference by Location

National Average: Rs 293,060

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Related Job Salaries

Key Stats for Senior Customer Service Representative (CSR)

Gender

Female
19 %
Male
81 %

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 4 votes.
Less than 1 year
2%
1-4 years
53%
5-9 years
38%
10-19 years
7%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Senior Customer Service Representative (CSR) Salaries

▲39%

▲15%

National Average
Rs 293,000

▼8%

Skills That Affect Senior Customer Service Representative (CSR) Salaries

Customer Service Metrics
▲43%

Customer Relationship Management (CRM)
▲33%

Team Management
▲26%

Training
▲5%



National Average
Rs 293,000

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 4 votes.

Gender

Female
19 %
Male
81 %

Years of Experience

Less than 1 year
2%
1-4 years
53%
5-9 years
38%
10-19 years
7%

Common Health Benefits

medical benefits
Medical: 70%
dental benefits
Dental: 4%
vision benefits
Vision: 4%
dental benefits
None: 28%
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