Outside sales representatives have a variety of job duties depending on their company or organization. In most cases, this career largely consists of making sales calls not only to potential clients, but to existing ones as well. Outside sales representatives may travel frequently to the area of service they manage. In many situations, they will deal with various technical equipment and software, providing support to their customers by helping them install a product or teaching them how to properly use a particular system.
It is very important for outside sales representatives to be able to establish and maintain good relationships with clients in their designated sales areas; they must offer their clients a great deal of support and gain their trust, as this may lead to potential future sales. They must have excellent social skills and, preferably, previous sales experience.
Outside Sales Representative Tasks
- Monitor market conditions, product innovations, and competitors' products, prices, and sales.
- Build relationships and identify the prospect's need for the products or services.
- Track activity, prepare and maintain records for sales leads and account status.
- Sell the organization's products or services to established customers or develop new prospects within assigned territory.