Support Technician, Information Technology (IT) Salary (United Kingdom)

The average pay for a Support Technician, Information Technology (IT) is £18,427 per year. A skill in Microsoft Exchange Server is associated with high pay for this job. People in this job generally don't have more than 20 years' experience.
Support Technician, Information Technology (IT) Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
£13,059 - £25,820
(Median)
13K
16K
18K
22K
26K
MEDIAN: £18,426
10%
25%
50%
75%
90%
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Support Technician, Information Technology (IT) Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
£5.87 - £11.54
(Median)
5
7
9
12
MEDIAN: £7.00
10%
50%
75%
90%
Add this chart to your site

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
£0£9K£18K£27K
Salary
£13,059 - £25,820  
   
Bonus
£0.00 - £2,431  
Profit Sharing
£299.00 - £2,007  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£12,952 - £26,037  
PayScale
Country: United Kingdom | Currency: GBP | Updated: 9 Jun 2014 | Individuals Reporting: 1,204
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
£0£7£14£21
Hourly Rate
£5.87 - £11.54  
   
Overtime
£6.82 - £18.08  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
£0£14K£28K£42K
Bonus
£0.00 - £2,431  
   
Profit Sharing
£299.00 - £2,007  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£12,952 - £26,037  
PayScale
Country: United States | Currency: GBP | Updated: 9 Jun 2014 | Individuals Reporting: 1,204
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Common Career Paths for Support Technician, Information Technology (IT)

Support Technician, Information Technology (IT) Job Listings

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Popular Skills for Support Technician, Information Technology (IT)

Pay by Experience Level for Support Technician, Information Technology (IT)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference By Location

up arrow 18%
Cambridge
up arrow 14%
Leeds
up arrow 9%
Edinburgh
up arrow 6%
Bristol
up arrow 3%
Birmingham
0%
National Average
₤18,000
Birmingham
up arrow 2%
Nottingham
up arrow 2%
Sheffield
up arrow 3%
Derby
up arrow 4%
up arrow 7%
Leicester
up arrow 7%
Norwich
up arrow 7%
Wolverhampton
up arrow 30%
Larger circles over a city indicate a job is popular in that location.

Support Technician, Information Technology (IT) Reviews

What is it like working as a Support Technician, Information Technology (IT)?
Support Technician, Information Technology (IT) in Derby:
Pros: The people.
Cons: Overworked. Not enough support, no tools to do the job successfully and no room for progressing.
Support Technician, Information Technology (IT) in London:
"Good Fun and a Learning Experience."
Pros: Learning new skills. Lots of new people to meet. Being depended upon.
Cons: Repetitive tasks. Dealing with simple issues staff should deal with themselves.
Support Technician, Information Technology (IT) in Stoke-on-Trent:
Pros: There is fantastic variety and no two days are the same. You get a real sense of accomplishment resolving a multitude of problems, and all techies should love showing off their knowledge of systems and software. The feeling of being valued is always a bonus, knowing your role directly affects the running of the business. One main perk of the job is the fulfilment you feel upon overcoming a trying issue.
Cons: Vague support requests and impatience with resolution times is an unavoidable annoyance. Some tasks can become repetitive, and being interrupted when you are handling a major support request for a small minor issue can become tedious.

Related Job Salaries

Experience Affects Support Technician, Information Technology (IT) Salaries

Late-Career
up arrow 20%
National Average
₤18,000

Skills That Affect Support Technician, Information Technology (IT) Salaries

Microsoft Exchange Server
up arrow 19%
Windows Operating System General Use
up arrow 4%
Microsoft Active Directory
up arrow 3%
Active Directory
up arrow 2%
Windows Support
up arrow 1%
Information Technology (IT) Support
0%
National Average
₤18,000
Computer Hardware Technician
up arrow 1%
Help Desk / Desktop Support (Tier 2)
up arrow 1%
Microsoft Office
up arrow 2%
Network Support
up arrow 3%
Help Desk / Desktop Support
up arrow 11%
Microsoft SQL Server
up arrow 11%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 177 votes.

Gender

Female
8%
female alumni
 
Male
92%
male alumni

Years of Experience

Less than 1 year
5%
1-4 years
56%
5-9 years
24%
10-19 years
14%
20 years or more
2%

Common Health Benefits

medical benefits Medical: 20% dental benefits Dental: 5%
vision benefits Vision: 15% employee benefits None: 68%
Find Out Exactly What You Should Be Paid
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