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Average Hourly Rate for Sykes Employees

Sykes laborers see wages hovering around $9.97 per hour. Adding overtime bumps the median up to $15.00. Your experience level is the biggest factor affecting pay for Sykes workers, followed by your role at the company. The data for this overview comes from answers to PayScale's salary questionnaire.

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Employer: Sykes
Hourly Rate Range by Job
Job (Number Reporting)
National Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$6$12$18
[-]Customer Service Representative (CSR) (5)
$7.58 - $13.47  
   
[-]Customer Service Representative (CSR) (5)
Hourly Rate$7.58 - $13.47  
   
[+]Customer Service Agent (2)
$8.79 - $17.70  
   
[+]Customer Service Agent (2)
Hourly Rate$8.79 - $17.70  
   
 Precise Range (?
XPrecise ranges are calculated based on validated data submitted by employees in this job at this company.
)     Estimated Range (?
XWhen PayScale has limited employee-submitted data, we base estimated ranges on a broader set of relevant employee profiles to calculate the most accurate ranges for this job at this company.
)
Country: United States | Currency: USD | Updated: 2 Apr 2015 | Individuals Reporting: 16

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Years of Experience

The greater proportion of employees (64 percent) report one to four years of experience and bring home median pay of approximately $9.50 per hour.

Jobs

Nearing the top of the pay scale are Customer Service Agents and Customer Service Representatives; the former receives the highest median pay at about $12.63 per hour while $9.24 per hour is the norm for the latter.

Skills

In this role, the best-paying skill appears to be Microsoft Office; individuals who claim it among their capabilities enjoy a higher median salary of $10.00 per hour. It's pretty common to find people here who know Customer Service; a strong majority consider it a key competency. Call Center, Typing, and Sales were also reported by many survey participants.

Benefits and Perks

The vast majority of workers report contributing to a 401(k). Health insurance is part of the package for almost all survey participants, and for a fair number of workers, dental coverage is too.

Key Stats for Sykes

Gender

Female
67 %
Male
33 %
Hourly Rate
$9 - $15
Hourly Rate
$10
1-4 years
56%
5-9 years
25%
10-19 years
19%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.
United States (change)

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