An assistant executive housekeeper generally works at hotels and resorts, performing general housekeeping duties according to company processes and guidelines. The housekeeper must ensure that customers are satisfied by providing the best possible service, which may include engaging directly with customers and/or providing surveys. This job is generally performed during the day to ensure rooms are ready for the next night's guests. There may be an assistant executive housekeeper on duty throughout the day and evening in case there are requests from guests to perform clean-ups.
Besides making sure rooms are neat, the assistant executive housekeeper must ensure the rest of their establishment is clean and appealing to guests; some related duties they may perform include scrubbing bathrooms and walls, vacuuming floors, and cleaning windows. Attention to detail and an emphasis on hygienic practices are important for this job. This may be a leadership position, so directing a housekeeping team, checking that team's work, and providing any needed guidance and discipline may be required of the assistant executive housekeeper.
A high school diploma or equivalent is generally required for this position, as well as relevant experience. Generally, assistant executive housekeepers must have proficiency with basic computer programs, excellent communication and customer service skills, and the ability to work well in a team setting and on their own.
Assistant Executive Housekeeper Tasks
Oversee inspection program.
Perform short and long term planning and management of the hotel’s housekeeping operations.
Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans.
Purchase linens and housekeeping supplies.