Hotel Room Service Attendant Salary
Hotel Room Service Attendants in the United States can expect to earn an average of $9.88 per hour. Residence is the biggest factor affecting pay for this group, followed by career duration. The majority of Hotel Room Service Attendants claim high levels of job satisfaction. The majority of Hotel Room Service Attendants (64 percent) who took the survey are female. Not all workers are lucky enough to have benefits; in fact, just over two-fifths are without coverage. Medical insurance is claimed by slightly more than half and dental insurance is reported by over a third.
Job Description for Hotel Room Service Attendant
The main responsibility of a hotel room service attendant is to ensure that all guest rooms in a hotel are maintained.Read More...
These attendants are generally responsible for: greeting guests as they arrive and offering to take their bags to the room; cleaning rooms; changing linens and towels; polishing room furniture; submitting work orders when something is in need of repair; processing lost items; wearing safety equipment when dealing with chemicals; ensuring that customers are satisfied with their time at the hotel; and checking customers in and out in if/when the hotel is short-staffed.
Hours for hotel service attendants vary greatly depending on the hotel's check-out time and how busy it is in that particular season. This job is very physical and forces attendants to move around quite a bit, and things will often get messy. They may also have to deal with chemicals on occasion.
Applicants for this position should have a high school degree or higher, and important skills include: interpersonal skills, verbal communication skills, prioritization, on-the-fly problem-solving, patience, the ability to multitask, and the ability to endure long hours of repetitive work.
Hotel Room Service Attendant Tasks
- Anticipate guest needs, respond promptly and acknowledge all guests.
- Answer room service phone calls and take orders.
- Resolve guest complaints, ensuring guest satisfaction.
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
- Maintain positive guest relations at all times.
Hotel Room Service Attendant Job Listings
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Pay by Experience Level for Hotel Room Service Attendant
Median of all compensation (including tips, bonus, and overtime) by years of experience.
The average worker who claims fewer than five years of experience earns around $21K. In contrast, however, individuals who report five to 10 years in this occupation see a much larger median of $30K. Hotel Room Service Attendants claiming one to two decades of experience make an estimated median of $20K. More than 20 years of experience seem related to solid financial gains; veterans in this group report earning a median of $24K.