Postmaster or Mail Superintendent Average Salary

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Job Description for Postmaster or Mail Superintendent

Postmasters serve as the heads of post office facilities or regions and oversee all daily operations to ensure they are carried out in a safe and efficient manner while providing good customer service. They are usually given a budget to be managed, as well, so it's important to keep costs low without sacrificing quality service.

Postmasters may manage a variety of employees, such as mail carriers, mail clerks, and sorters. Because this is an upper-level position, many years of experience in the field may be required, and many postmasters work their way up within a company to reach this position. In order to work within the post office system, a test must be passed prior to being hired, and many postmasters train new employees and administer new material to current employees when necessary. In some post offices, they may also assist customers in addition to managerial and administrative duties, as well as handle complaints from customers.

While educational requirements are not strict for this position, a bachelor's degree may be beneficial. There are also management-related courses within the post office system which may be taken.

Key Stats

1-4 years
10-19 years

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