Field Service Technician Salary (United Arab Emirates)
A Field Service Technician earns an average salary of AED 70,750 per year. Most people with this job move on to other positions after 10 years in this career.
|Range||AED 0AED 302K|
|Salary||AED 30,913 - AED 299,480|
|Profit Sharing||AED 250|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|AED 30,913 - AED 302,245|
Job Description for Field Service Technician
The field service technician performs different types of support at the customer’s location, such as troubleshooting, setup, and installation of systems and equipment. Daily work logs and service tickets must be filled out and accurate, and there is an element of end user and owner training to the position. Technicians must be able to work face to face with customers on a regular basis, providing training and product support. There is some physical labor involved in being a field technician, and some lifting of equipment.Read More...
Technicians must have good product knowledge, but also be able to “think outside the box” when necessary. Experience with many different computer systems is beneficial. Applicants must be able to work without much direct supervision on a daily basis. Project management skills are helpful, as many projects involve ensuring that equipment from multiple vendors is installed properly and working together. There are typically multiple projects in progress at the same time, so technicians must be able to track and stay updated on multiple tasks at the same time. (Copyright 2017 PayScale.com)
Field Service Technician Tasks
- Troubleshoot, diagnose, and repair units while in the field.
- Maintain records of service calls, training, and expenses.
- Provide on-call emergency service as required and maintain communication with the department manager while in the field.
- Educate customers on preventive maintenance and safety regulations, and provide general customer service on the phone and in person.