The average salary for a Client Services Coordinator in Australia is AU$53,834.
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AU$44k - AU$68k
AU$385 - AU$3k
AU$45k - AU$73k
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Job Description for Client Services Coordinator
A client services coordinator typically holds a higher-level position in their organization, although they may not play a supervisory or managerial role. The coordinator serves as a go-between between the company and clients/customers. The coordinator ensures information from the organization reaches the client and vice versa. Technology companies are typical employers for client services coordinators, but any enterprise that offers some combination of services and goods may have client services…Read more
Client Services Coordinator Tasks
- Analyze client questions and concerns, escalating problems to appropriate teams and handling service problems to the satisfaction of the client.
- Manage all client account opening, transferring, and closing processes, ensuring that procedures are followed correctly.
- Maintain quality relationships with clients, remaining available to offer support.
Client Services Coordinator Job Listings
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Popular Skills for Client Services Coordinator
Oral / Verbal Communication
Skills in Customer Service, Oral / Verbal Communication and Customer Relationship Management (CRM) are correlated to pay that is above average. Skills that pay less than market rate include Client Interaction and Office Administration.
Pay by Experience Level for Client Services Coordinator
An early career Client Services Coordinator with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of AU$51,447 based on 69 salaries. A mid-career Client Services Coordinator with 5-9 years of experience earns an average total compensation of AU$58,790 based on 26 salaries. An experienced Client Services Coordinator with 10-19 years of experience earns an average total compensation of AU$59,951 based on 27 salaries. In their late career (20 years and higher), employees earn an average total compensation of AU$64,530.
Pay Difference by Location
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Employees with Client Services Coordinator in their job title in Perth, Western Australia earn an average of 18.6% more than the national average. These job titles also find higher than average salaries in Adelaide, South Australia (10.1% more) and Sydney, New South Wales (2.2% more). The lowest salaries can be found in Melbourne, Victoria (3.1% less) and Brisbane, Queensland (0.7% less).
Years of Experience
This data is based on 132 survey responses.
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