AU$58,465
Avg. Salary
Avg. Hourly Rate
Help us gather more data! Is Help Desk Manager your job title? Find out what you're worth.

The average pay for a Help Desk Manager is {{pay}} per hour.

The average pay for a Help Desk Manager is AU$58,465 per year.

10%
AU$0.00
10%
AU$0.00
50%
AU$0.00
90%
90%
MEDIAN AU$0.00
10%
AU$49k
10%
AU$58k
50%
AU$81k
90%
90%
MEDIAN AU$58,465
AU$49,132 - AU$80,904
AU$49K
AU$58K
AU$81K
MEDIAN: AU$58,465
10%
50%
90%
AU$0AU$90K
Salary AU$49,132 - AU$80,904
Bonus AU$7,458
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$50,000 - AU$90,276
  • Country: Australia
  • Currency: AUD
  • Updated: 14 Mar 2019
  • Individuals Reporting: 14

Job Description for Help Desk Manager

Help desk managers are responsible for all aspects of client support services. They manage a team of customer service analysts and are tasked with establishing policies that best identify client needs, address their issues, and provide them with accurate responses to questions. Most help desk managers are external client-directed. However, in larger companies, they may handle internal questions, such as at an information technology (IT) help desk.

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Help Desk Manager Job Listings

Related Job Salaries

Key Stats for Help Desk Manager

Gender

Female
70 %
Male
30 %
1-4 years
86%
10-19 years
7%
20 years or more
7%

Gender

Female
70 %
Male
30 %

Years of Experience

1-4 years
86%
10-19 years
7%
20 years or more
7%

Common Health Benefits

medical benefits
Medical:
dental benefits
Dental:
vision benefits
Vision:
no benefits
None: 100%