Medical Receptionist with Customer Service Skills in Gold Coast Salary (Australia)
A Medical Receptionist with Customer Service skills in Gold Coast, Queensland earns an average wage of AU$21.98 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.
|Hourly Rate||AU$19.38 - AU$26.72|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|AU$40,377 - AU$57,802|
Job Description for Medical Receptionist
Medical office receptionists are administrative professionals who are responsible for a variety of clerical tasks within medical offices. These receptionists work in offices within health care environments with both patients and other professionals, generally during daytime office hours, though some who work in hospitals and other 24-hour facilities may have extended shifts.Read More...
A high school diploma or equivalent is generally required for this position, and some employers require an associate’s degree in a clinical program which teaches medical terminology and basic anatomy and physiology. Some employers may require prior experience in the medical field or provide on-the-job training. Applicants should be highly organized, attentive to detail, and able to multitask with ease.
Medical office receptionists have a variety of responsibilities depending on their organizations and offices in which they work. Common duties include: answering phones; greeting visitors; registering and scheduling patients; various administrative duties; keeping the reception area clean and organized; maintaining accuracy and confidentiality of patient accounts and records; collecting financial information; communicating with clinical staff; placing orders for office equipment; and analyzing medical files. Additional duties may be assigned to those in smaller work environments. (Copyright 2018 PayScale.com)
Medical Receptionist Tasks
- Compile and record medical charts, reports, and correspondence.
- Interview patients to complete insurance and privacy forms.
- Receive insurance co-pay payments and post amounts paid to patient accounts.
- Schedule and confirm patient appointments, check-ups and physician referrals.
- Answer telephones and direct calls to appropriate staff.
Medical Receptionist Job Listings
Pay by Experience Level for Medical Receptionist
Pay by Experience for a Medical Receptionist has a positive trend. An entry-level Medical Receptionist with less than 5 years of experience can expect to earn an average total compensation of AU$43,000 based on 14 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Medical Receptionist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of AU$48,000 based on 8 salaries. An experienced Medical Receptionist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of AU$52,000 based on 9 salaries. A Medical Receptionist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of AU$54,000 based on 6 salaries.