A Service Operations Manager earns an average salary of AU$88,232 per year.

AU$58,439 - AU$129,973
AU$58K
AU$84K
AU$130K
MEDIAN: AU$83,536
10%
50%
90%
AU$20.11 - AU$35.01
AU$20
AU$28
AU$35
MEDIAN: AU$27.99
10%
50%
90%
AU$0AU$135K
Salary AU$58,439 - AU$129,973
Bonus AU$1,750 - AU$24,630
Profit Sharing AU$17,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$56,428 - AU$135,053
  • Country: Australia
  • Currency: AUD
  • Updated: 12 Jan 2018
  • Individuals Reporting: 52
Hourly Data AU$0AU$35
Hourly Rate AU$20.11 - AU$35.01
Overtime AU$30.00
Annual Data AU$0AU$135K
Bonus AU$1,750 - AU$24,630
Profit Sharing AU$17,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$56,428 - AU$135,053
  • Country: United States
  • Currency: AUD
  • Updated: 12 Jan 2018
  • Individuals Reporting: 10

Job Description for Service Operations Manager

Service operations managers are senior-level employees in charge of overseeing the production and provision of various services. Their duties include designing and controlling the various steps of service process, redesigning business operations as needed, and overseeing the recruitment and hiring of new staff. They also monitor the productivity of the personnel they oversee, offering consistent guidance, feedback, and criticism when necessary. Service operations managers create and implement a business plan to improve organizational productivity and efficiency. They must also help maintain safe working conditions for the employees they manage, as well as implement training programs for their employees and monitor their budget. They also design and oversee evaluations of individual employees’ performance, including analyzing and reporting this information to higher-level managers

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Service Operations Manager Tasks

  • Plan and direct all Service Operations activities for assigned location(s) to achieve business goals.
  • Conduct financial analysis including forecasting, estimating, monitoring, and recovery planning.
  • Implement national operations programs and best practice plans/programs.
  • Manage the Service business in conjunction with partners to ensure support for customer business strategies.
  • Ensure superior account management including sales, customer satisfaction and other business goals.

Service Operations Manager Pay By Employer

$0$43K

$43,050

Service Operations Manager Job Listings

Pay by Experience Level for Service Operations Manager

Pay by Experience for a Service Operations Manager has a positive trend. An entry-level Service Operations Manager with less than 5 years of experience can expect to earn an average total compensation of AU$80,000 based on 5 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Service Operations Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of AU$79,000 based on 12 salaries. An experienced Service Operations Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of AU$88,000 based on 7 salaries. A Service Operations Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of AU$103,000 based on 5 salaries.

Pay Difference by Location

National Average: AU$81,204

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Service Operations Manager

Gender

Female
17 %
Male
83 %
Less than 1 year
2%
1-4 years
23%
5-9 years
15%
10-19 years
40%
20 years or more
21%

Experience Affects Service Operations Manager Salaries

▲27%

▲8%

National Average
AU$81,000

▼1%

▼3%

Gender

Female
17 %
Male
83 %

Years of Experience

Less than 1 year
2%
1-4 years
23%
5-9 years
15%
10-19 years
40%
20 years or more
21%

Common Health Benefits

medical benefits
Medical: 9%
dental benefits
Dental: 3%
vision benefits
Vision: 3%
no benefits
None: 91%