Application Support Analyst Reviews - Page 4

3.7
(45)
Highly Satisfied
Last updated Aug 22 2021
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Application Support Analyst Reviews

What is it like working as an Application Support Analyst?

November 2019
Performs support functions including maintenance, troubleshooting and performance and implementation of new products. Acts as the primary point of contact within the Information Technology organization for users.
Application Support Analyst in Killeen:
Pros: I work very close to home
Cons: No one makes decisions
November 2019
Application Support Analyst in Houston:
Pros: The lax time constraints. Can arrive 8-10am, as long as I put in 8 hours.
Cons: Phone Support is more important that working on improving the app. Im a wasted resource.
November 2019
Good.
Application Support Analyst in Montréal:
Pros: Great learning opportunities
Cons: Nothing
February 2020
Reward challenge with never ending stress.
Application Support Analyst in Houston:
Pros: I enjoy problem solving and troubleshooting for business purposes. With over 110 dealerships there is plenty of work.
Cons: Understaffed and the stress vs pay ratio.
July 2020
High pressure environment that can be stressful but alot of learning and development.
Application Support Analyst in Johannesburg:
Pros: Engaging alot with different internal and external stakeholders as a result one learns alot and skills sets are constantly developing.
Cons: High pressures environment and expectations are high to be available 24/7 if issues arise on our digital platform.
July 2020
Good.
Application Support Analyst in Johannesburg:
Pros: Stakeholder communication, and an opportunity to understand different business areas.
Cons: I think it tends to be narrow and repetitive.
September 2020
Great starter job.
Application Support Analyst in Gainesville:
Pros: The people I work with are great. The management used to be awesome but things have changed.
Cons: My boss micro manages her employees. The insurance is great as long as you use Shands doctors but the pharmacy benefits are terrible. They decide if they want to pay for brand name drugs and change your medicine without notice.

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