The average pay for an Operations Support Manager is C$55,000 per year. Pay for this job rises steadily for more experienced workers, but goes down significantly for the few employees with more than 20 years' experience. A skill in Operations Management is associated with high pay for this job.

C$45,956 - C$94,937
C$46K
C$64K
C$95K
MEDIAN: C$63,953
10%
50%
90%
C$10.88 - C$42.08
C$11
C$15
C$42
MEDIAN: C$15.47
10%
50%
90%
C$0C$106K
Salary C$45,956 - C$94,937
Bonus C$592 - C$24,747
Profit Sharing C$1,096
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$35,032 - C$106,437
  • Country: Canada
  • Currency: CAD
  • Updated: 13 Jan 2018
  • Individuals Reporting: 65
Hourly Data C$0C$42
Hourly Rate C$10.88 - C$42.08
Overtime C$19.81
Annual Data C$0C$106K
Bonus C$592 - C$24,747
Profit Sharing C$1,096
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$35,032 - C$106,437
  • Country: United States
  • Currency: CAD
  • Updated: 13 Jan 2018
  • Individuals Reporting: 12

Job Description for Operations Support Manager

Operations support managers provide customers, clients, and staff with global technical support. They are responsible for managing daily technical operations for their organization while ensuring overall efficiency. They are expected to collect and analyze metrics, provide reports regularly to managers, and routinely assess the efficiency, effectiveness, and technical proficiency of the support team. The operations support manager oversees the work of other individuals in the technical support department, providing guidance, supervision, and discipline as needed. The position requires excellent communication skills to work effectively with subordinates, customers, engineers, managers, and others. A successful record in project management is helpful in improving support processes, and operations support managers need to be able to think quickly and adapt in a flexible work environment. This position is generally full time, although overtime may be required depending on the needs of the business.

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Operations Support Manager Tasks

  • Establish work flows, practices and standards to ensure that ongoing support is provided for operations.
  • Provide staff direction in analyzing and resolving escalated operational problems.
  • Track and monitor daily workload to ensure client and operations expectations are met.

Operations Support Manager Job Listings

Pay by Experience Level for Operations Support Manager

Pay by Experience for an Operations Support Manager has a positive trend. An entry-level Operations Support Manager with less than 5 years of experience can expect to earn an average total compensation of C$47,000 based on 18 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. An Operations Support Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of C$53,000 based on 10 salaries. An experienced Operations Support Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of C$79,000 based on 6 salaries. An Operations Support Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of C$59,000 based on 6 salaries.

Operations Support Manager Advice

Q: What is it like working as an Operations Support Manager?

Operations Support Manager in Markham:
"Communication skills."
Understand how to flex your communication style better to get the most out of those people directly or indirectly reporting to you. Don't rely on them to flex to you.

Operations Support Manager in St Laurent:
"Operations and Logistics."
Pros: Variety at work. Negotiation challenges. Supply chain management. Job security.
Cons: Too many time consuming little tasks. The pay. Too many hours.

Related Job Salaries

Key Stats for Operations Support Manager

Gender

Female
49 %
Male
51 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.
Less than 1 year
5%
1-4 years
22%
5-9 years
27%
10-19 years
30%
20 years or more
16%

Experience Affects Operations Support Manager Salaries

Experienced
▲29%

National Average
C$61,000

Late-Career
▼4%

Mid-Career
▼13%

Entry-Level
▼24%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.

Gender

Female
49 %
Male
51 %

Years of Experience

Less than 1 year
5%
1-4 years
22%
5-9 years
27%
10-19 years
30%
20 years or more
16%

Common Health Benefits

medical benefits
Medical: 84%
dental benefits
Dental: 84%
vision benefits
Vision: 71%
no benefits
None: 13%