€30,347
Avg. Salary
Avg. Hourly Rate
Help us gather more data! Is Computer / Network Support Technician your job title? Find out what you're worth.

The average pay for a Computer / Network Support Technician is {{pay}} per hour.

The average pay for a Computer / Network Support Technician is €30,347 per year.

€0.00
10%
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50%
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90%
MEDIAN €0.00
€22k
10%
€30k
50%
€41k
90%
MEDIAN €30,347
€21,647 - €41,184
€22K
€30K
€41K
MEDIAN: €30,347
10%
50%
90%
€0€43K
Salary €21,647 - €41,184
Bonus €0.00 - €4,175
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
€21,723 - €43,978
  • Country: Ireland
  • Currency: EUR
  • Updated: 20 Feb 2019
  • Individuals Reporting: 32

Job Description for Computer / Network Support Technician

A Computer/Network Support Technician’s main responsibility is to provide technical support to the computer and network operations. This includes initially receiving problem calls from users either online or by telephone and troubleshooting the problem until it is resolved. It also involves updating the system log by creating a problem ticket and entering the details of the problem such as the caller name, the application program affected, the root cause of the problem, etc. This job requires excellent analytical and communication skills, ability to multi-task due to simultaneous problem calls in some instance, high tolerance to stress and agility in a fast-paced environment. At a minimum, a Computer/Network Support Technician usually holds a certificate in Networking. They are usually hired by established businesses especially large corporations. They work in an office environment usually near the physical computer or network installation where he interacts with the other support staff. The technician reports to a supervisor or manager who may be the Systems Administrator. They may work the regular schedule or in some cases, may be assigned on a rotation or shift schedule. In some cases, the support technician may have to work offsite. They interact mostly with the system or application users. (Copyright 2019 PayScale.com)

Computer / Network Support Technician Tasks
  • Provide continuous status information to ensure customer satisfaction.
  • Initiate customer contact, escalate to appropriate parties and resolve incidents.
  • Answer, evaluate, and prioritize incoming telephone, voicemail, e-mail, and in person requests for assistance from users experiencing technical problems.
  • Respond to technical issues as they arise.

Computer / Network Support Technician Job Listings

Pay Difference by Location

National Average: €31,193

Larger city markers indicate a job is popular in that location.

Key Stats for Computer / Network Support Technician

Gender

Female
6 %
Male
94 %
1-4 years
55%
5-9 years
24%
10-19 years
12%
20 years or more
9%

Gender

Female
6 %
Male
94 %

Years of Experience

1-4 years
55%
5-9 years
24%
10-19 years
12%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 38%
dental benefits
Dental: 12%
vision benefits
Vision: 8%
no benefits
None: 62%