€27,856
Avg. Salary
€12.77
Avg. Hourly Rate
Help us gather more data! Is Customer Service Specialist your job title? Find out what you're worth.

The average pay for a Customer Service Specialist is €12.77 per hour.

The average pay for a Customer Service Specialist is €27,856 per year.

€11.49
10%
€12.77
50%
€14.36
90%
MEDIAN €12.77
€22k
10%
€28k
50%
€39k
90%
MEDIAN €27,856
€21,699 - €39,281
€22K
€28K
€39K
MEDIAN: €27,856
10%
50%
90%
€11.49 - €14.36
€13
MEDIAN: €12.77
50%
€0€39K
Salary €21,699 - €39,281
Bonus €304 - €3,103
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
€23,246 - €39,681
  • Country: Ireland
  • Currency: EUR
  • Updated: 13 Dec 2018
  • Individuals Reporting: 53
Hourly Data €0€17
Hourly Rate €12.77
Overtime €17.69
Annual Data €0€39K
Bonus €304 - €3,103
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
€23,246 - €39,681
  • Country: United States
  • Currency: EUR
  • Updated: 13 Dec 2018
  • Individuals Reporting: 7

Job Description for Customer Service Specialist

Customer service specialists first and foremost must ensure that customers' needs are met. They are often the first (and last) person a customer interacts with, and the customer might not have much time to get what they need from the company. The specialist must be able to think quickly on their feet and communicate effectively with customers. Customer service specialists are generally the liaisons between customers and companies, so they must have good knowledge of and relationships within their company. Solving other workers' issues will also sometimes be required, so learning the ins and outs of the company is a must.

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Customer Service Specialist Tasks

  • Update customer files and databases.
  • Consult with customers by telephone or in person to provide information, take orders, answer questions and handle complaints.
  • Investigate and follow up on customer problems.
  • Document outcomes and steps taken.

Customer Service Specialist Job Listings

Pay Difference by Location

16%

1%

National Average: €27,823

Larger city markers indicate a job is popular in that location.

Key Stats for Customer Service Specialist

Gender

Female
57 %
Male
43 %
1-4 years
47%
5-9 years
33%
10-19 years
13%
20 years or more
7%

Experience Affects Customer Service Specialist Salaries

▲7%

▲4%

National Average
€28,000

▼2%

Gender

Female
57 %
Male
43 %

Years of Experience

1-4 years
47%
5-9 years
33%
10-19 years
13%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 63%
dental benefits
Dental: 23%
vision benefits
Vision: 12%
no benefits
None: 35%