The average salary for a Customer Success Manager in Ireland is €44,245.
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€31k - €71k
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€8k - €15k
€32k - €78k
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Job Description for Customer Success Manager
Simply put, customer success managers are responsible for customer-retention and do whatever they can to ensure that a company's current customers are satisfied with their products or services. How they go about this can vary quite a bit depending upon the industry, but their work is always based on relationship-building, strong communication skills, and the ability to lead a team. Customer success managers serve as liaisons between a company's upper management and customers, and as the first l…Read more
Customer Success Manager Tasks
- Act as point-of-contact for customers, advocating for their interests and giving voice to their feedback.
- Review and assess customers' progress and offer recommendations based on results.
- Ensure highest customer satisfaction and return on investment while enhancing customer experience.
- Define business objectives for the customer and develop a strategic direction for success.
Customer Success Manager Job Listings
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Popular Skills for Customer Success Manager
Software as a Service (SaaS)
Skills in Account Management are correlated to pay that is above average. Skills that pay less than market rate include Customer Relations, Client Interaction, Software as a Service (SaaS) and Customer Relationship Management (CRM).
Pay by Experience Level for Customer Success Manager
An entry-level Customer Success Manager with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of €35,550 based on 5 salaries. An early career Customer Success Manager with 1-4 years of experience earns an average total compensation of €40,724 based on 57 salaries. A mid-career Customer Success Manager with 5-9 years of experience earns an average total compensation of €59,175 based on 24 salaries. An experienced Customer Success Manager with 10-19 years of experience earns an average total compensation of €63,615 based on 13 salaries.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Customer Success Manager in their job title in Cork, Cork earn an average of 1.7% more than the national average. These job titles also find higher than average salaries in Dublin, Dublin (0.8% more). The lowest salaries can be found in Galway, Galway (20.5% less).
Years of Experience
This data is based on 99 survey responses.
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