The average salary for a Product Support Engineer with SQL skills is Rs 328,244 per year. Most people move on to other jobs if they have more than 10 years' experience in this field.

Rs 152,051 - Rs 788,506
Rs 150K
Rs 340K
Rs 790K
MEDIAN: Rs 341,503
10%
50%
90%
Rs 0Rs 838K
Salary Rs 152,051 - Rs 788,506
Bonus Rs 0.00 - Rs 195,743
Profit Sharing Rs 3,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 153,834 - Rs 838,445
  • Country: India
  • Currency: INR
  • Updated: 13 Jan 2018
  • Individuals Reporting: 61

Job Description for Product Support Engineer

Product support engineers are in charge of providing effective support for products developed in their organization. They are responsible for testing and providing technical troubleshooting during development. One of their main responsibilities include creating a product support plan to provide maintenance. Product support engineers provide telephone and online support, in addition to in-person training when needed. Additionally, they oversee software deployments, are responsible for ensuring product quality, overview the security and and integrity of the product to minimize privacy concerns, and create detailed product reports. These engineers generally report their progress to the product vice president or supervisor in their department.

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Product Support Engineer Tasks

  • Analyze and resolve customer concerns and problems, diagnose the root cause, and document interactions.
  • Provide on-call and ongoing troubleshooting, technical, and hardware advice and suggestions.
  • Support remote and local upgrades, installations, and maintenance.
  • Conduct trainings and create documentation for other engineers, users, and other audiences.

Product Support Engineer Job Listings

Key Stats for Product Support Engineer

Gender

Female
13 %
Male
88 %
Less than 1 year
10%
1-4 years
72%
5-9 years
15%
10-19 years
3%

Experience Affects Product Support Engineer Salaries

Mid-Career
▲142%

National Average
Rs 351,000

▼13%

Gender

Female
13 %
Male
88 %

Years of Experience

Less than 1 year
10%
1-4 years
72%
5-9 years
15%
10-19 years
3%

Common Health Benefits

medical benefits
Medical: 70%
dental benefits
Dental: 15%
vision benefits
Vision: 6%
no benefits
None: 30%