A Senior Technical Support Analyst in Bangalore, Karnataka earns an average salary of Rs 661,287 per year. Experience strongly influences pay for this job. The skills that increase pay for this job the most are UNIX and Linux. Most people move on to other jobs if they have more than 20 years' experience in this field.

Rs 285,904 - Rs 1,288,584
Rs 290K
Rs 610K
Rs 1M
MEDIAN: Rs 608,205
10%
50%
90%
Rs 0Rs 1M
Salary Rs 285,904 - Rs 1,288,584
Bonus Rs 4,848 - Rs 350,343
Profit Sharing Rs 0.00 - Rs 595,976
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 291,750 - Rs 1,364,637
  • Country: India
  • Currency: INR
  • Updated: 4 Jan 2018
  • Individuals Reporting: 107

Job Description for Senior Technical Support Analyst

A senior technical support analyst is employed by a software, hardware, or general information technology (IT) company to help users troubleshoot problems they have in operating the company’s product. As a senior analyst, these individuals usually have some supervisory responsibilities, and they may be in charge of a technical support team and/or help desk.

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Senior Technical Support Analyst Tasks

  • Provide information systems technical support for complex customer issues.
  • Raise information, bug and feature requests to the development team.
  • Identify problems with information technology system operations and provide potential workarounds.

Senior Technical Support Analyst Job Listings

Key Stats for Senior Technical Support Analyst

Gender

Female
9 %
Male
91 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 3 votes.
Less than 1 year
1%
1-4 years
36%
5-9 years
49%
10-19 years
14%

Experience Affects Senior Technical Support Analyst Salaries

Experienced
▲116%

Mid-Career
▲38%

National Average
Rs 656,000

▼39%

Skills That Affect Senior Technical Support Analyst Salaries

UNIX
▲28%

Linux
▲18%

National Average
Rs 656,000

SQL
▼9%


Microsoft Office
▼39%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 3 votes.

Gender

Female
9 %
Male
91 %

Years of Experience

Less than 1 year
1%
1-4 years
36%
5-9 years
49%
10-19 years
14%

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 10%
vision benefits
Vision: 9%
no benefits
None: 23%