Rs 591,571
Avg. Salary
Avg. Hourly Rate

Average additional compensation:

Rs 43,304

Bonus

Rs 15,260

Profit Sharing

Rs 66,000

Commission

What am I worth?
How should I pay?

The average pay for a Senior Technical Support Analyst is {{pay}} per hour.

The average pay for a Senior Technical Support Analyst is Rs 591,571 per year.

10%
Rs 0.00
10%
Rs 0.00
50%
Rs 0.00
90%
90%
MEDIAN Rs 0.00
10%
Rs 290k
10%
Rs 592k
50%
Rs 1m
90%
90%
MEDIAN Rs 591,571
Rs 289,744 - Rs 1,214,458
Rs 290K
Rs 590K
Rs 1M
MEDIAN: Rs 591,571
10%
50%
90%
Rs 0Rs 1M
Salary Rs 289,744 - Rs 1,214,458
Bonus Rs 3,041 - Rs 134,140
Profit Sharing Rs 0.00 - Rs 103,042
Commission Rs 66,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 293,446 - Rs 1,271,068
  • Country: India
  • Currency: INR
  • Updated: 23 Aug 2019
  • Individuals Reporting: 369

Job Description for Senior Technical Support Analyst

A senior technical support analyst is employed by a software, hardware, or general information technology (IT) company to help users troubleshoot problems they have in operating the company’s product. As a senior analyst, these individuals usually have some supervisory responsibilities, and they may be in charge of a technical support team and/or help desk.

Read More...
Senior Technical Support Analyst Tasks
  • Provide information systems technical support for complex customer issues.
  • Raise information, bug and feature requests to the development team.
  • Identify problems with information technology system operations and provide potential workarounds.

Common Career Paths for Senior Technical Support Analyst


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Senior Technical Support Analyst Job Listings

Popular Skills for Senior Technical Support Analyst

Pay Difference by Location

20%

15%

12%

-36%

National Average: Rs 602,999

Larger city markers indicate a job is popular in that location.

Senior Technical Support Analyst Reviews

Q: What is it like working as a Senior Technical Support Analyst?

Senior Technical Support Analyst in Hyderabad:
"Hyderabad is my home town."
Pros: Living with parents and family.
Cons: Traffic during peak hours.

Senior Technical Support Analyst in Hyderabad:
"Interesting."
Keep learning every day which help you out.

Senior Technical Support Analyst in Delhi:
"Always make yourself happy in any tough situation."
- Please understand that product. - Always ask question to narrow the research. - Do balance between office and personal work. - Ready to accept challanges. - Management is always same so never expect anything from them.

Related Job Salaries

Key Stats for Senior Technical Support Analyst

Gender

Female
13 %
Male
87 %
Less than 1 year
1%
1-4 years
44%
5-9 years
41%
10-19 years
13%
20 years or more
0%

Experience Affects Senior Technical Support Analyst Salaries

▲66%

▲37%

National Average
Rs 603,000

▼34%

Skills That Affect Senior Technical Support Analyst Salaries

PL/SQL
▲107%

▲22%

SQL
▲16%

Microsoft SQL Server
▲14%

▲4%

National Average
Rs 603,000


Internet Information Server (IIS)
▼20%


Windows NT / 2000 / XP Networking
▼27%

Microsoft Word
▼45%

Gender

Female
13 %
Male
87 %

Years of Experience

Less than 1 year
1%
1-4 years
44%
5-9 years
41%
10-19 years
13%
20 years or more
0%

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 9%
vision benefits
Vision: 9%
no benefits
None: 19%