A Mid-Career Senior Technical Support Analyst earns an average salary of Rs 798,639 per year. A skill in UNIX is associated with high pay for this job.

Rs 318,711 - Rs 1,370,403
Rs 320K
Rs 780K
Rs 1M
MEDIAN: Rs 776,290
10%
50%
90%
Rs 0Rs 1M
Salary Rs 318,711 - Rs 1,370,403
Bonus Rs 0.00 - Rs 192,190
Profit Sharing Rs 0.00 - Rs 65,931
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 339,528 - Rs 1,430,789
  • Country: India
  • Currency: INR
  • Updated: 5 Jan 2018
  • Individuals Reporting: 191

Job Description for Senior Technical Support Analyst

A senior technical support analyst is employed by a software, hardware, or general information technology (IT) company to help users troubleshoot problems they have in operating the company’s product. As a senior analyst, these individuals usually have some supervisory responsibilities, and they may be in charge of a technical support team and/or help desk.

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Senior Technical Support Analyst Tasks

  • Provide information systems technical support for complex customer issues.
  • Raise information, bug and feature requests to the development team.
  • Identify problems with information technology system operations and provide potential workarounds.

Senior Technical Support Analyst Job Listings

Pay Difference by Location

National Average: Rs 795,501

Larger city markers indicate a job is popular in that location.

Key Stats for Senior Technical Support Analyst

Gender

Female
8 %
Male
92 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 7 votes.
5-9 years
89%
10-19 years
11%

Skills That Affect Senior Technical Support Analyst Salaries

UNIX
▲20%

Linux
▲12%

SQL
▲10%

National Average
Rs 796,000

Microsoft SQL Server
▼7%

Microsoft Office
▼18%


Microsoft Word
▼27%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 7 votes.

Gender

Female
8 %
Male
92 %

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 7%
vision benefits
Vision: 8%
no benefits
None: 20%