A Technical Support Assistant in Bangalore, Karnataka earns an average salary of Rs 239,175 per year. Most people move on to other jobs if they have more than 10 years' experience in this field. A skill in Windows Operating System General Use is associated with high pay for this job.

Rs 141,937 - Rs 441,611
Rs 140K
Rs 240K
Rs 440K
MEDIAN: Rs 242,340
10%
50%
90%
Rs 0Rs 448K
Salary Rs 141,937 - Rs 441,611
Bonus Rs 0.00 - Rs 58,175
Profit Sharing Rs 2,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 142,106 - Rs 448,452
  • Country: India
  • Currency: INR
  • Updated: 18 Jan 2018
  • Individuals Reporting: 57

Job Description for Technical Support Assistant

Technical support assistants are a part of the company's information technology (IT) team. Their primary goals are to offer support and assistance to customers related to computers, technology, desktop support, and data management. They act as a part of the company's help desk and are often the customer's first point of contact when there is a technology support request. Additionally, in some companies, the technical support assistant is also responsible for data archiving, installing software, controlling and maintaining websites and social media, and training employees on new and updated software. Since technology plays a key role in the technical support assistant's job, it is important that they have an excellent technical knowledge and are up-to-date on the latest technology. Since technology is always changing, they must be able to learn and adapt, as well as be able to teach and demonstrate how they work and are best used.

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Technical Support Assistant Tasks

  • Maintain, troubleshoot, and install computer hardware and software.
  • Train users in managing and using old and new systems.
  • Assist with managing outages, dispatching, billing and/or customer relations.
  • Monitor user activities to detect problems and support end-users.

Technical Support Assistant Job Listings

Key Stats for Technical Support Assistant

Gender

Female
6 %
Male
94 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.
Less than 1 year
32%
1-4 years
54%
5-9 years
11%
10-19 years
2%
20 years or more
2%

Experience Affects Technical Support Assistant Salaries

Mid-Career
▲51%

National Average
Rs 242,000

▼3%

Skills That Affect Technical Support Assistant Salaries

Windows Operating System General Use
▲13%

Microsoft Word
▲3%

National Average
Rs 242,000

Microsoft Office
▼5%

Network Management / Administration
▼13%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.

Gender

Female
6 %
Male
94 %

Years of Experience

Less than 1 year
32%
1-4 years
54%
5-9 years
11%
10-19 years
2%
20 years or more
2%

Common Health Benefits

medical benefits
Medical: 57%
dental benefits
Dental: 10%
vision benefits
Vision:
no benefits
None: 43%