The average salary for a Technical Support Assistant in India is Rs 232,731.
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Job Description for Technical Support Assistant
Technical support assistants are a part of the company's information technology (IT) team. Their primary goals are to offer support and assistance to customers related to computers, technology, desktop support, and data management. They act as a part of the company's help desk and are often the customer's first point of contact when there is a technology support request. Additionally, in some companies, the technical support assistant is also responsible for data archiving, installing software, …Read more
Technical Support Assistant Tasks
- Maintain, troubleshoot, and install computer hardware and software.
- Train users in managing and using old and new systems.
- Assist with managing outages, dispatching, billing and/or customer relations.
- Monitor user activities to detect problems and support end-users.
Popular Employer Salaries for Technical Support Assistant
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Popular Skills for Technical Support Assistant
Windows Operating System General Use
Network Management / Administration
Skills in Microsoft Office, Windows Operating System General Use, Microsoft Word, Network Management / Administration and Customer Service are correlated to pay that is above average.
Pay by Experience Level for Technical Support Assistant
An entry-level Technical Support Assistant with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of Rs 216,447 based on 43 salaries. An early career Technical Support Assistant with 1-4 years of experience earns an average total compensation of Rs 234,935 based on 107 salaries. A mid-career Technical Support Assistant with 5-9 years of experience earns an average total compensation of Rs 275,000 based on 23 salaries.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Technical Support Assistant in their job title in Gurgaon, Haryana earn an average of 13.9% more than the national average. These job titles also find higher than average salaries in New Delhi, Delhi (12.4% more) and Hyderabad, Andhra Pradesh (7.7% more). The lowest salaries can be found in Jaipur, Rajasthan (9.8% less) and Chennai, Tamil Nadu (3.3% less).
Years of Experience
This data is based on 173 survey responses.
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