The average salary for a Technical Support Specialist in India is ₹499,183.
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What Do Technical Support Specialists Do?
A technical support specialist consults with other employees and identifies technology problems; they then propose or collaborate on solutions. In some companies, this position requires the specialist to write programs to improve the efficiency and productivity of the systems already in place. As technology is constantly changing, individuals in this position must be aware of and able to respond to changes in technology. The technical support specialist must be technologically savvy and focused …Read more
Technical Support Specialist Tasks
- Identify problems with information technology system operations and provide potential workarounds.
- Raise information, bug and feature requests to the development team or senior support specialists.
- Provide information systems technical support for routine customer issues.
Popular Employer Salaries for Technical Support Specialist
The top respondents for the job title Technical Support Specialist are from the companies IBM India Private Limited, Dell, Inc. and HCL Technologies Ltd.. Reported salaries are highest at Nokia, Inc. where the average pay is ₹1,300,000. Other companies that offer high salaries for this role include IBM India Private Limited and International Business Machines (IBM) Corp., earning around ₹648,000 and ₹600,000, respectively. Infosys BPO pays the lowest at around ₹392,665. Convergys Corporation and Dell, Inc. also pay on the lower end of the scale, paying ₹450,543 and ₹501,663, respectively.
Explore the most common career paths for Technical Support Specialist. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner
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Technical Support Specialist
Technical Support Engineer
System Administrator, Windows Server
Senior Technical Support Engineer
Somewhat common (8 - 20%)
Technical Support Specialist Job Listings
What Are Popular Skills for Technical Support Specialists?
Skills in Technical Services are correlated to pay that is above average. Skills that pay less than market rate include Windows Operating System General Use, Microsoft Office, Customer Service and Troubleshooting.
What is the Pay by Experience Level for Technical Support Specialists?
An entry-level Technical Support Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of ₹263,849 based on 30 salaries. An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation of ₹325,648 based on 301 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of ₹697,346 based on 250 salaries. An experienced Technical Support Specialist with 10-19 years of experience earns an average total compensation of ₹1,017,365 based on 118 salaries. In their late career (20 years and higher), employees earn an average total compensation of ₹2,096,094.
Pay Difference by Location
Employees with Technical Support Specialist in their job title in New Delhi, Delhi earn an average of 32.5% more than the national average. These job titles also find higher than average salaries in Chennai, Tamil Nadu (21.6% more) and Bangalore, Karnataka (16.9% more). The lowest salaries can be found in Hyderabad, Andhra Pradesh (21.7% less) and Mumbai, Maharashtra (1.3% less).
Years of Experience
This data is based on 711 survey responses.