An Entry-Level Technical Support Specialist earns an average salary of Rs 298,336 per year. A skill in Network Management / Administration is associated with high pay for this job.

Rs 168,334 - Rs 615,699
Rs 170K
Rs 300K
Rs 620K
MEDIAN: Rs 301,226
10%
50%
90%
Rs 0Rs 639K
Salary Rs 168,334 - Rs 615,699
Bonus Rs 0.00 - Rs 67,871
Profit Sharing Rs 0.00 - Rs 58,723
Commission Rs 12,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 173,899 - Rs 639,797
  • Country: India
  • Currency: INR
  • Updated: 20 Jan 2018
  • Individuals Reporting: 395

Job Description for Technical Support Specialist

A technical support specialist consults with other employees and identifies technology problems; they then propose or collaborate on solutions. In some companies, this position requires the specialist to write programs to improve the efficiency and productivity of the systems already in place. As technology is constantly changing, individuals in this position must be aware of and able to respond to changes in technology. The technical support specialist must be technologically savvy and focused on finding solutions to issues with media technology and information integration. Often, the position is located within a computer lab or sometimes a classroom. If the position is within a school, an understanding of educational technology is a must.

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Technical Support Specialist Tasks

  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Technical Support Specialist Job Listings

Pay Difference by Location

National Average: Rs 308,059

Larger city markers indicate a job is popular in that location.

Technical Support Specialist Advice

Q: What do you wish you knew about your job when you first started out?

Technical Support Specialist in Pune:
"Technical Support Executive : Software Testing."
Do certifications like ITIL, CCNA, MCSE. Improve communiction.

Key Stats for Technical Support Specialist

Gender

Female
15 %
Male
85 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 6 votes.
Less than 1 year
8%
1-4 years
78%
5-9 years
14%

Skills That Affect Technical Support Specialist Salaries



National Average
Rs 308,000

Microsoft Office
▼1%

Windows NT / 2000 / XP Networking
▼8%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 6 votes.

Gender

Female
15 %
Male
85 %

Common Health Benefits

medical benefits
Medical: 71%
dental benefits
Dental: 5%
vision benefits
Vision: 4%
no benefits
None: 29%