Average Senior Customer Service Representative (CSR) Hourly Pay in Jamaica

JA$412.07
Avg. Base Hourly Rate (JMD)
10%
JMD 242.39
MEDIAN
JMD 412.07
90%
JMD 3k

The average hourly pay for a Senior Customer Service Representative (CSR) is JA$412.07

Hourly Rate
JA$242 - JA$3k
Bonus
JA$10k - JA$197k
Total Pay
JA$537k - JA$6m
Is Average Senior Customer Service Representative (CSR) Hourly Pay in Jamaica your job title? Find out what you should be paid
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What is the Pay by Experience Level for Senior Customer Service Representative (CSR)s?

What Do Senior Customer Service Representative (CSR)s Do?

Senior Customer Service Representative (CSR) Tasks
  • Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
  • May mentor or give direction to junior team members and provide training on best practices.
  • May assist management in ensuring performance goals are met.
  • Assists the Customer Service Representative (CSR) with difficult cases.
  • Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
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Gender Breakdown

Female
75.0%
Male
25.0%
This data is based on 12 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

75%

Dental

75%

Vision

67%

None

25%