Average Customer Service Representative (CSR) Salary in Kenya

KSh 350,798
Avg. Base Salary (KES)
10%
KES 26k
MEDIAN
KES 351k
90%
KES 1m

The average salary for a Customer Service Representative (CSR) is KSh 350,798

Base Salary
KSh 26k - KSh 1m
Bonus
KSh 4k - KSh 304k
Profit Sharing
KSh 13k - KSh 60k
Commission
KSh 8k - KSh 2m
Total Pay
KSh 33k - KSh 2m
Is Average Customer Service Representative (CSR) Salary in Kenya your job title? Find out what you should be paid
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What Do Customer Service Representative (CSR)s Do?

Customer Service Representative (CSR) Tasks
  • Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
  • First point of customer contact for general inquiries like pricing, products, scheduling etc.
  • Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
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Common Health Benefits

Medical

71%

Dental

19%

Vision

17%

None

29%