RM 32,755
Avg. Salary

Average additional compensation for this job:

Bonus

RM 4,000

Commission

RM 18,000

A Call Center and Customer Service Executive earns an average salary of RM 33,291 per year. People in this job generally don't have more than 20 years' experience. For the first five to ten years in this position, pay increases modestly, but any additional experience does not have a big effect on pay.

RM 21,993 - RM 49,784
RM 22K
RM 33K
RM 50K
MEDIAN: RM 32,755
10%
50%
90%
RM 0RM 55K
Salary RM 21,993 - RM 49,784
Bonus RM 502 - RM 15,456
Commission RM 18,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
RM 22,406 - RM 55,694
  • Country: Malaysia
  • Currency: MYR
  • Updated: 15 Sep 2018
  • Individuals Reporting: 121

Job Description for Call Center and Customer Service Executive

Call center customer service executives hold high-level, problem-solving positions in fast-paced work environments; they must have strong communication skills and the ability to think quickly and creatively to solve consumers' problems in a professional manner. These executives are responsible for enacting their companies' standards while providing exemplary service to consumers, and many may telecommute or work solely in offices.

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Call Center and Customer Service Executive Tasks

  • Establish and communicate the service standards to the operations so that quality customer satisfaction is achieved.
  • Strategize the planning, developing and directing of the call center operations and customer service programs.

Call Center and Customer Service Executive Pay By Employer

$0$44K

$31,130

Call Center and Customer Service Executive Job Listings

Pay Difference by Location

National Average: RM 33,621

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Call Center and Customer Service Executive

Gender

Female
55 %
Male
45 %
Less than 1 year
15%
1-4 years
49%
5-9 years
20%
10-19 years
13%
20 years or more
2%

Experience Affects Call Center and Customer Service Executive Salaries

▲14%

▲14%

National Average
RM 34,000

▼4%

Gender

Female
55 %
Male
45 %

Years of Experience

Less than 1 year
15%
1-4 years
49%
5-9 years
20%
10-19 years
13%
20 years or more
2%

Common Health Benefits

medical benefits
Medical: 86%
dental benefits
Dental: 44%
vision benefits
Vision: 24%
no benefits
None: 12%