Average Customer Service Officer with Data Entry Skills Salary in Malaysia

RM 23,274
Avg. Base Salary (MYR)
10%
MYR 2k
MEDIAN
MYR 23k
90%
MYR 55k

The average salary for a Customer Service Officer is RM 23,274

Base Salary
RM 2k - RM 55k
Bonus
RM 1k - RM 5k
Total Pay
RM 2k - RM 45k
Is Average Customer Service Officer with Data Entry Skills Salary in Malaysia your job title? Find out what you should be paid
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What is the Pay by Experience Level for Customer Service Officers?

What Do Customer Service Officers Do?

Customer Service Officer Tasks
  • Analyze customer wants, needs, and behaviors through surveys, usability studies, in-person interviews, and other research in customer experience.
  • Ensure that information and services delivered in writing (on the web, through social media, publications), including scripts (real-time chats, call centers), is written in plain language.
  • Analyze delivery channels in the agency including websites, social media, call centers, publication centers, and reception areas (walk-in traffic and calls) - identifying deficiencies and working with managers to fix them.
  • Develop, present, and implement policies and procedures to make sure the agency's customers have a first-class experience when using the agency's services.
Find your market worth – how it works:

Gender Breakdown

Female
61.5%
Male
38.5%
This data is based on 13 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

75%

Dental

31%

Vision

19%

None

25%