The average salary for a Customer Service Representative (CSR) in Netherlands is €29,437.
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Job Description for Customer Service Representative (CSR)
A Customer Service Representative is a job that requires the ability to handle multiple tasks. They usually take incoming telephone calls and information over the telephone, but some Customer Service Representatives also make outbound calls to their customers. In most instances it is required to have a High school diploma, and in most cases an Associate degree in Arts or Business is highly desirable. In today's fast pace technology industry its required that most Customer Service Representatives…Read more
Customer Service Representative (CSR) Tasks
- Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
- First point of customer contact for general inquiries like pricing, products, scheduling etc.
- Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
Customer Service Representative (CSR) Job Listings
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Popular Skills for Customer Service Representative (CSR)
Call Center Operations
Skills in Customer Service, Problem Solving and Phone Support are correlated to pay that is above average. Skills that pay less than market rate include Call Center Operations and Customer Relations.
Pay by Experience Level for Customer Service Representative (CSR)
An entry-level Customer Service Representative (CSR) with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of €28,667 based on 32 salaries. An early career Customer Service Representative (CSR) with 1-4 years of experience earns an average total compensation of €28,460 based on 130 salaries. A mid-career Customer Service Representative (CSR) with 5-9 years of experience earns an average total compensation of €34,455 based on 51 salaries. An experienced Customer Service Representative (CSR) with 10-19 years of experience earns an average total compensation of €34,900 based on 19 salaries. In their late career (20 years and higher), employees earn an average total compensation of €25,000.
Years of Experience
This data is based on 240 survey responses.
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