The average salary for a Customer Support Specialist in Netherlands is €27,960.
Customer Support Specialist by
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What Do Customer Support Specialists Do?
Customer support specialists are responsible for diagnosing and troubleshooting customers' problems while maintaining a professional and friendly attitude. They need to collect information from customers on their issues and follow up with them for additional information is needed. Customer support specialists also establish and build good customer relationships by providing high-quality customer service. These professionals must also work well with the rest of the support team, coordinating with…Read more
Customer Support Specialist Tasks
- Work with customers to resolve tickets, following protocols.
- Record and document interactions, problems, and resolutions.
- Triage requests and send to other staff where appropriate.
- Update user documentation and frequently asked questions.
Customer Support Specialist Job Listings
What Are Popular Skills for Customer Support Specialists?
What is the Pay by Experience Level for Customer Support Specialists?
An early career Customer Support Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of €25,452 based on 12 salaries. An experienced Customer Support Specialist with 10-19 years of experience earns an average total compensation of €33,500 based on 5 salaries.
Years of Experience
This data is based on 17 survey responses.