The average salary for an Experienced Customer Service Team Leader in Netherlands is €60,000.
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€35k - €69k
€34k - €68k
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Job Description for Customer Service Team Leader
Customer service team leaders complete a variety of tasks, usually under the supervision of a team supervisor. They are typically former customer service representatives who have shown that they have excellent customer service skills and above-average knowledge of their companies. However, some companies hire team leaders directly from outside when the applicants show that they have ample experience. In general, team leaders must have a high school diploma and customer service experience, althou…Read more
Customer Service Team Leader Tasks
- Lead a team of customer service representatives, define standards, and determine goals or objectives.
- Handle customer inquiries.
- Train existing and new employees in topics such as safety, standards, and team language.
- Research and follow up on account or service problems to identify and solve root causes.
Customer Service Team Leader Job Listings
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Pay by Experience Level for Customer Service Team Leader
An early career Customer Service Team Leader with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of €35,159 based on 33 salaries. A mid-career Customer Service Team Leader with 5-9 years of experience earns an average total compensation of €48,777 based on 23 salaries.
Years of Experience
This data is based on 56 survey responses.
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