The average pay for a Customer Service Representative (CSR) is NZ$41,405 per year. Most people move on to other jobs if they have more than 20 years' experience in this career. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

NZ$35,356 - NZ$51,365
NZ$35K
NZ$42K
NZ$51K
MEDIAN: NZ$42,208
10%
50%
90%
NZ$15.37 - NZ$22.56
NZ$15
NZ$19
NZ$23
MEDIAN: NZ$18.50
10%
50%
90%
NZ$0NZ$51K
Salary NZ$35,356 - NZ$51,365
Bonus NZ$492.25 - NZ$8,243
Commission NZ$3,904
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
NZ$33,197 - NZ$50,738
  • Country: New Zealand
  • Currency: NZD
  • Updated: 20 Sep 2017
  • Individuals Reporting: 263
Hourly Data NZ$0NZ$31
Hourly Rate NZ$15.37 - NZ$22.56
Overtime NZ$6.50 - NZ$32.00
Annual Data NZ$0NZ$50K
Bonus NZ$492.25 - NZ$8,243
Commission NZ$3,904
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
NZ$33,197 - NZ$50,738
  • Country: United States
  • Currency: NZD
  • Updated: 20 Sep 2017
  • Individuals Reporting: 237

Find Out Exactly What You Should Be Paid

United States (change)

Common Career Paths for Customer Service Representative (CSR)


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Customer Service Representative (CSR) Job Listings

Popular Employer Salaries for Customer Service Representative (CSR)

Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of NZ$40,000 based on 273 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of NZ$41,000 based on 105 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of NZ$42,000 based on 56 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of NZ$44,000 based on 14 salaries.

Pay Difference by Location

National Average: NZ$40,979

Larger city markers indicate a job is popular in that location.

Customer Service Representative (CSR) Reviews

Q: What is it like working as a Customer Service Representative (CSR)?

Customer Service Representative (CSR) in Wellington:
"Things to do."
Pros: I love that everything is close and there's public transport to most places. The views around the city are beautiful.
Cons: It's always windy and cold. There isn't very many career options in Wellington.

Customer Service Representative (CSR) in Hamilton:
"Office Life."
Pros: The hours are good, Mon-Sat 8-4, The relationships made with our customers and the appreciation from them, The friendships made within our company.
Cons: The arrogance of some customers, the complexity of the workbooks we used, and also the non-appreciation from management.

Related Job Salaries

Key Stats for Customer Service Representative (CSR)

Gender

Female
67 %
Male
33 %
Less than 1 year
7%
1-4 years
52%
5-9 years
22%
10-19 years
14%
20 years or more
4%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
▲8%

▲2%

▲1%

National Average
NZ$41,000

▼3%

Skills That Affect Customer Service Representative (CSR) Salaries

▼0%

National Average
NZ$41,000

Customer Service
▼1%

Gender

Female
67 %
Male
33 %

Years of Experience

Less than 1 year
7%
1-4 years
52%
5-9 years
22%
10-19 years
14%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 24%
dental benefits
Dental: 2%
vision benefits
Vision: 5%
no benefits
None: 73%
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