£17,810
Avg. Salary
£8.56
Avg. Hourly Rate
Help us gather more data! Is Customer Service Administrator your job title? Find out what you're worth.

The average pay for a Customer Service Administrator is £8.56 per hour.

The average pay for a Customer Service Administrator is £17,810 per year.

£7.27
10%
£8.56
50%
£11.19
90%
MEDIAN £8.56
£14k
10%
£18k
50%
£23k
90%
MEDIAN £17,810
£14,386 - £22,659
£14K
£18K
£23K
MEDIAN: £17,810
10%
50%
90%
£7.27 - £11.19
£7
£8
£11
MEDIAN: £8.56
10%
50%
90%
£0£22K
Salary £14,386 - £22,659
Bonus £480 - £1,550
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£14,635 - £22,778
  • Country: United Kingdom
  • Currency: GBP
  • Updated: 14 Feb 2019
  • Individuals Reporting: 199
Hourly Data £0£29
Hourly Rate £7.27 - £11.19
Overtime £5.03 - £29.80
Annual Data £0£22K
Bonus £480 - £1,550
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£14,635 - £22,778
  • Country: United States
  • Currency: GBP
  • Updated: 14 Feb 2019
  • Individuals Reporting: 27

Job Description for Customer Service Administrator

A customer service administrator holds a supervisory position, handling customer inquiries and overseeing the needs and requirements of the customer service representatives working in their department. This is normally an office-type position that requires equal parts clerical skill and communications savvy.

Read More...
Customer Service Administrator Tasks
  • Manage client accounts and ensure orders are timely and specifications are met.
  • Track metrics for success, including customer satisfaction.
  • Document and track instructions for clients, including deadlines, troubleshooting tips, and estimated performance.
  • Communicate frequently with sales team, clients, brokers, manufacturers, and other groups to reach deadlines.

Common Career Paths for Customer Service Administrator


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Customer Service Administrator Job Listings

Pay by Experience Level for Customer Service Administrator

Pay by Experience for a Customer Service Administrator has a positive trend. An entry-level Customer Service Administrator with less than 5 years of experience can expect to earn an average total compensation of ₤18,000 based on 76 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Administrator with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of ₤19,000 based on 24 salaries. An experienced Customer Service Administrator which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of ₤20,000 based on 25 salaries. A Customer Service Administrator with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of ₤19,000 based on 7 salaries.

Pay Difference by Location

13%

National Average: £17,876

Larger city markers indicate a job is popular in that location.

Customer Service Administrator Reviews

Q: What is it like working as a Customer Service Administrator?

Customer Service Administrator in London:
"New start."
Pros: Atmosphere, people, challenges, stress.
Cons: Pay, uniform, environment, pay, sallary.

Related Job Salaries

Key Stats for Customer Service Administrator

Gender

Female
74 %
Male
26 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 4 votes.
Less than 1 year
7%
1-4 years
57%
5-9 years
15%
10-19 years
17%
20 years or more
4%

Experience Affects Customer Service Administrator Salaries

▲14%

▲6%

Late-Career
▲6%

National Average
₤18,000

▼2%

Skills That Affect Customer Service Administrator Salaries

National Average
₤18,000



Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 4 votes.

Gender

Female
74 %
Male
26 %

Years of Experience

Less than 1 year
7%
1-4 years
57%
5-9 years
15%
10-19 years
17%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 17%
dental benefits
Dental: 7%
vision benefits
Vision: 13%
no benefits
None: 74%