Average Customer Service Advisor Salary in United Kingdom

£17,637
Avg. SalaryShow Hourly Rate
£1,015
Bonus
£1,500
Commission
£650
Profit Sharing
What am I worth?
Get pay report
How should I pay?
Price a job
The average salary for a Customer Service Advisor in United Kingdom is £17,637.
10%
£14k
10%
£18k
50%
£22k
90%
90%
MEDIAN £17,637
Is Customer Service Advisor your job title? Get a personalized salary report!
How it works:
1
Enter city & years of experience
2
Add pay factors like skills & education
3
Find your market worth with a report tailored to you
United States (change)
Salary
£14k - £22k
Bonus
£296 - £3k
Profit Sharing
£203 - £1k
Commission
£345 - £5k
Total Pay
£14k - £22k

Your Market Worth Over Time

How has your pay changed over time for your market? Find out by taking our salary quiz.

Job Description for Customer Service Advisor

Customer Service Advisor Tasks
  • Manage daily and special orders and operations for specific accounts.
  • Provide estimates and documentation, recommending level of work and obtaining agreement.
  • Update and document accounts, including orders, escalations, and transactions.
  • Work with other departments to ensure flow of goods and services and clear communication.

Popular Employer Salaries for Customer Service Advisor

The top respondents for the job title Customer Service Advisor are from the companies Santander, Lloyds and Teleperformance. Reported salaries are highest at Vodafone where the average pay is £19,307. Other companies that offer high salaries for this role include EON UK PLC and Lloyds, earning around £18,009 and £17,396, respectively. B&Q pays the lowest at around £14,224. Teleperformance and Santander also pay on the lower end of the scale, paying £15,458 and £16,531, respectively.

Career Paths

Explore the most common career paths for Customer Service Advisor. Thickness and color of lines indicates how common a path is.
Customer Service Advisor
Customer Service Team Leader
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Customer Service Advisor Job Listings

Popular Skills for Customer Service Advisor

Skills in Oral / Verbal Communication, Administration and Customer Relations are correlated to pay that is above average. Skills that pay less than market rate include Sales and Customer Service.

Pay by Experience Level for Customer Service Advisor

An entry-level Customer Service Advisor with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of £17,071 based on 529 salaries. An early career Customer Service Advisor with 1-4 years of experience earns an average total compensation of £17,462 based on 927 salaries. A mid-career Customer Service Advisor with 5-9 years of experience earns an average total compensation of £17,972 based on 333 salaries. An experienced Customer Service Advisor with 10-19 years of experience earns an average total compensation of £18,121 based on 218 salaries. In their late career (20 years and higher), employees earn an average total compensation of £18,134.
Employees with Customer Service Advisor in their job title in London, England: London earn an average of 14.0% more than the national average. The lowest salaries can be found in Birmingham, England: Birmingham (7.3% less), Newcastle-upon-Tyne, England: Tyne and Wear (6.2% less) and Birmingham, England: West Midlands (2.0% less).

Years of Experience

This data is based on 2,081 survey responses.
Entry Level
25.4%
Early Career
44.5%
Mid Career
16.0%
Experienced
10.5%
Late Career
3.6%

Related Job Salaries