Avg. Base Salary (GBP)
The average salary for a Customer Service Advisor is £18,525
What is the Pay by Experience Level for Customer Service Advisors?
An entry-level Customer Service Advisor with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of £18,039 based on 128 salaries. An early career Customer Service Advisor with 1-4 years of experience earns an average total compensation of £18,425 based on 785 …Read more
What Do Customer Service Advisors Do?
Customer service advisors are the front line for a company when their customers elect to contact them. They clients can work in a large variety of industries and the companies will often offer extensive training on their products and services. Most often these customer service analysts are interacting with clients on the phone, utilizing a headset, telephone system and computer.
Customer service advisors generally answer customer questions, but they can also place and track orders, explain …Read more
- Manage daily and special orders and operations for specific accounts.
- Provide estimates and documentation, recommending level of work and obtaining agreement.
- Update and document accounts, including orders, escalations, and transactions.
- Work with other departments to ensure flow of goods and services and clear communication.